Marc Sirois

Marc Sirois

LAN/PC Support Analyst

Followers of Marc Sirois421 followers
location of Marc SiroisSouth Portland, Maine, United States

Connect with Marc Sirois to Send Message

Connect

Connect with Marc Sirois to Send Message

Connect
  • Timeline

  • About me

    Commercial Sales Engineer - Proofpoint

  • Education

    • University of Maine

      -
      BA
  • Experience

    • Medaphis (now McKesson)

      May 1996 - Aug 1997
      LAN/PC Support Analyst

      • NT, Novell, email, intranet, internet administrator for northern division (NY, ME, MA, NH)• Extensive database development for various needs of the company. • Provided software/hardware support for all northern division employees• Would regularly assess needs of PC’s and network and would update/upgrade accordingly• Responsible for northern divisions conversion from Windows 3.11 to Windows95• Developed training program for new technology as needed

    • Unum

      Aug 1997 - Sept 1998
      Level II Support Engineer

      • Support Engineer for remote office applications/PC issues and assist with rollout of domain controllers in field offices across the United States and Canada• Created PC and OS/2 images to be used by helpdesk and support staff• Became a member of the Unum diversity committee

    • Spectrum Medical Group (now Spectrum Healthcare Partners)

      Sept 1998 - Mar 2012
      Network Manager

      Accomplishments:• Planned and implemented VMware Infrastructure saving the company over $75k in the first year• Had T1’s between offices switched to fiber thus improving bandwidth and saving the company ~$18k/yr.• Realized $5k/yr. savings by identifying and moving a remote office from a T1 to a VPN solution• Created company disaster recovery manual/and designed and tests DR procedures• Planned, and implemented migration for Groupwise to Exchange 2010, created support and training documentation • Planned/migrated Netware environment and file servers to Windows Domain and Windows File Servers• Created/planned and managed company intranet, which years later, was migrated over to SharePoint• Responsible for designing, installing and administering Citrix environment• Researched, acquired, and installed a product to allow secure password resets and email reminders via the web.• Set up and managed infrastructure for Blackberry BES, and Exchange Activesync mobile devicesJob Duties:• Provided strategic and operational support for all server hardware, software and WAN/LAN systems• Supported/manageed email, calendaring, communication systems and upgrades.• Provided data backup and disaster recovery support for all data server and voice systems. • Lead IT infrastructure enhancement projects and initiatives with a high degree of independence• Ensured/managed data network compliance/security of data network and servers with HIPAA considerations• Supported access to 3rd party systems (hospitals, business partners) and working with vendors• Provided support for vended applications such as scheduling and payroll• Administered accounts/domain policies/user access management for network and Cisco VOIP telephony system• Ongoing documentation of the network infrastructure/inventory through detailed drawings and schematics• Provided network access implementation and troubleshooting support on IT projects. Show less

    • Marc Sirois

      Jan 2007 - Jan 2008
      Independent Consultant

      Independent Consulting work

    • MaineHealth

      May 2012 - Jan 2022

      - Security Engineer on a team supporting over 23,000 clients - Participated in solving security challenges, assist with design/implementation, and make recommendations - Provide reports to management regarding security stance on patching and vulnerabilities- Use various tools to be pro-active in mitigating threats to the environment, and detailed log analysis- Implemented new tools for the security team to increase efficiencies and provide better functionality- Set up and tested various POC's- Assist and manage third party penetration testing- Participate in rotating on-call coverage- Act as a liason between vendors and our customers regarding security stance- Maintain and create documentation- Received several "Moment to Shine" awards for work that was considered above and beyond expectations. Show less - Involved with the building of servers to specs for both VM and physical- Assisted in projects for server architecture and guidance - Involved in several POC's including Cisco IronPort, Proofpoint, Varonis, and CodeGreen, from building the servers, installation of software, configuration, and implementation and testing.- Resolve complex customer issues with Outlook - Managed and maintained Vircom ModusGate SPAM servers- Managed and maintained Symantec Enterprise Vault Archiving- Managed and maintained McAfee EMail Gateway cluster (MEG)- Managed and maintained GlobalCerts email encryption- Managed and maintained Microsoft Threat Management Gateway (TMG)- Managed and maintained Netscaler ADC for load balancing- Assisted with management and maintenance of MaineHealth Exchange 2010 environment and DR ~20000 mailboxes Show less

      • Information Systems Security Engineer

        Sept 2015 - Jan 2022
      • Systems Engineer

        May 2012 - Sept 2015
    • Proofpoint

      Jan 2022 - now
      Commercial Sales Engineer
  • Licenses & Certifications

    • Certified Netware Administrator

      Novell
    • Microsoft Certified Professional

      Microsoft
    • GIAC Certified Incident Handler (GCIH)

      GIAC Certifications
      Dec 2018
    • GIAC Security Essentials Certification (GSEC)

      GIAC
      Aug 2016
      View certificate certificate
    • Soft Skills for Sales Professionals

      LinkedIn
      Apr 2022
      View certificate certificate
    • Proofpoint Certified Phishing Specialist 2022

      Proofpoint
      Jan 2023
      View certificate certificate