
Marc Sirois
LAN/PC Support Analyst

Connect with Marc Sirois to Send Message
Connect
Connect with Marc Sirois to Send Message
ConnectTimeline
About me
Commercial Sales Engineer - Proofpoint
Education

University of Maine
-BA
Experience

Medaphis (now McKesson)
May 1996 - Aug 1997LAN/PC Support Analyst• NT, Novell, email, intranet, internet administrator for northern division (NY, ME, MA, NH)• Extensive database development for various needs of the company. • Provided software/hardware support for all northern division employees• Would regularly assess needs of PC’s and network and would update/upgrade accordingly• Responsible for northern divisions conversion from Windows 3.11 to Windows95• Developed training program for new technology as needed

Unum
Aug 1997 - Sept 1998Level II Support Engineer• Support Engineer for remote office applications/PC issues and assist with rollout of domain controllers in field offices across the United States and Canada• Created PC and OS/2 images to be used by helpdesk and support staff• Became a member of the Unum diversity committee

Spectrum Medical Group (now Spectrum Healthcare Partners)
Sept 1998 - Mar 2012Network ManagerAccomplishments:• Planned and implemented VMware Infrastructure saving the company over $75k in the first year• Had T1’s between offices switched to fiber thus improving bandwidth and saving the company ~$18k/yr.• Realized $5k/yr. savings by identifying and moving a remote office from a T1 to a VPN solution• Created company disaster recovery manual/and designed and tests DR procedures• Planned, and implemented migration for Groupwise to Exchange 2010, created support and training documentation • Planned/migrated Netware environment and file servers to Windows Domain and Windows File Servers• Created/planned and managed company intranet, which years later, was migrated over to SharePoint• Responsible for designing, installing and administering Citrix environment• Researched, acquired, and installed a product to allow secure password resets and email reminders via the web.• Set up and managed infrastructure for Blackberry BES, and Exchange Activesync mobile devicesJob Duties:• Provided strategic and operational support for all server hardware, software and WAN/LAN systems• Supported/manageed email, calendaring, communication systems and upgrades.• Provided data backup and disaster recovery support for all data server and voice systems. • Lead IT infrastructure enhancement projects and initiatives with a high degree of independence• Ensured/managed data network compliance/security of data network and servers with HIPAA considerations• Supported access to 3rd party systems (hospitals, business partners) and working with vendors• Provided support for vended applications such as scheduling and payroll• Administered accounts/domain policies/user access management for network and Cisco VOIP telephony system• Ongoing documentation of the network infrastructure/inventory through detailed drawings and schematics• Provided network access implementation and troubleshooting support on IT projects. Show less

Marc Sirois
Jan 2007 - Jan 2008Independent ConsultantIndependent Consulting work

MaineHealth
May 2012 - Jan 2022- Security Engineer on a team supporting over 23,000 clients - Participated in solving security challenges, assist with design/implementation, and make recommendations - Provide reports to management regarding security stance on patching and vulnerabilities- Use various tools to be pro-active in mitigating threats to the environment, and detailed log analysis- Implemented new tools for the security team to increase efficiencies and provide better functionality- Set up and tested various POC's- Assist and manage third party penetration testing- Participate in rotating on-call coverage- Act as a liason between vendors and our customers regarding security stance- Maintain and create documentation- Received several "Moment to Shine" awards for work that was considered above and beyond expectations. Show less - Involved with the building of servers to specs for both VM and physical- Assisted in projects for server architecture and guidance - Involved in several POC's including Cisco IronPort, Proofpoint, Varonis, and CodeGreen, from building the servers, installation of software, configuration, and implementation and testing.- Resolve complex customer issues with Outlook - Managed and maintained Vircom ModusGate SPAM servers- Managed and maintained Symantec Enterprise Vault Archiving- Managed and maintained McAfee EMail Gateway cluster (MEG)- Managed and maintained GlobalCerts email encryption- Managed and maintained Microsoft Threat Management Gateway (TMG)- Managed and maintained Netscaler ADC for load balancing- Assisted with management and maintenance of MaineHealth Exchange 2010 environment and DR ~20000 mailboxes Show less
Information Systems Security Engineer
Sept 2015 - Jan 2022Systems Engineer
May 2012 - Sept 2015

Proofpoint
Jan 2022 - nowCommercial Sales Engineer
Licenses & Certifications

Certified Netware Administrator
Novell
Microsoft Certified Professional
Microsoft
GIAC Certified Incident Handler (GCIH)
GIAC CertificationsDec 2018- View certificate

GIAC Security Essentials Certification (GSEC)
GIACAug 2016 - View certificate

Soft Skills for Sales Professionals
LinkedInApr 2022 - View certificate

Proofpoint Certified Phishing Specialist 2022
ProofpointJan 2023
Recommendations

Nhan hoang thanh
Project Manager I PMP| Exps in Fintech - BankingVietnam
Shivam shandilya
Machine Learning Engineer at InfosysKolkata, West Bengal, India
Luís lopes
Project ManagerBelgium
Dylan harrison
Data Engineer / Full Stack Developer at SRK ConsultingCity of Johannesburg, Gauteng, South Africa
Charity macpherson
Strategic Growth and Sales Manager in Mystic, Niantic and Norwich for William Raveis Real Estate, Mo...Mystic, Connecticut, United States
Nidhi prasad
Product Development | Product Strategy/Management MBA Candidate at UCLA Anderson School of Manageme...San Jose, California, United States
Hector posadas
Owner at Mylos Real Estate Solutions, LLCMylos Investment
Samson ejiro
Fullstack Developer | Data Analyst | Data Scientist | UI/UX Designer | Product ManagerBenin City, Edo State, Nigeria
Scott vittitow
Site Manager at Hth Companies IncKnoxville, Tennessee, United States
Eng. jean pierre shumbusho
Electrical-Electronics/IT Hardware Maintenance/Data Center Facilities EngineerRwanda
Andy mcfarlane
Business Administration Manager at Florence Nightingale Hospice, Stoke Mandeville.Greater Oxford Area
Cory dudley
Principal Broker/Realtor at The Winning Team Real Estate GroupLongmont, Colorado, United States
Engr. shabbir hussain
Project Manager (NEOM approved) with 11+ years of experience . SCE (KSA), SOE (UAE), PEC, PSCE, IEP ...Duba, Tabuk, Saudi Arabia
Aldo gallant jandu pattin
Industrial Radiographer Lv. 1 | UT ASNT Lv 2 | Industrial Radiation Safety Officer Lv. 1Daerah Istimewa Yogyakarta, Indonesia
Connor ganley
PhD in Chemical EngineeringBaltimore City County, Maryland, United States
Gerardo díaz
Gerente de Operaciones Forestales en FORESTAL MINGRE LIMITADATalca, Maule Region, Chile
Sharon lynch grey
Technical Support Engineer | Committed to Providing Innovative Solutions for Complex Issues through ...Seattle, Washington, United States
Issufi badji
Web Developer | Html | Css | JavaScript | Vue | React | Php | Laravel | MySqlBoston, Massachusetts, United States
Angie kagey, sras
Executive Director at Impact Program, Inc.United States
Niyitegeka m.martin
Senior Finance Administration ManagerRwanda
...