
Erin Carter
Lifeguard- Weekend Shift Leader/Summer Intern

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About me
Director of Human Resources
Education

Saint Leo University
2006 - 2010Bachelor of Arts Sport Business and International Hospitality & Tourism ManagementActivities and Societies: Chi Alpha Sigma, Delta Epsilon Sigma, National Society of Leadership and Success, Sigma Beta Delta Honor Society, Sport Business Advisory Council, Student Athlete Advisory Committee, Student Government Union, Women's Division II Swim Team

Saint Leo University
2011 - 2013Master's Business Administration and MarketingActivities and Societies: Omega Delta Kappa
Experience

Tampa Metro YMCA
Apr 2008 - Apr 2009Lifeguard- Weekend Shift Leader/Summer Intern•Kept swimmers safe from life threatening situations. •Performed chemical tests every hour to make sure the pool was safe. •Coached the swim team where participants were between the ages of 6 and 13.•Assisted with marketing the YMCA to the local community. •Worked with all departments of the YMCA including Membership, Youth and Adult Sports, Wellness, and Aquatics. •Attended Cabinet meetings and assisted with numerous special events.

Georgia Sports Foundation
May 2009 - Aug 2009Event Coordinator Summer Internship•Planned an Open Water Swimming Championship and Boxing Tournament and doubled the number of participants from the previous year through various marketing techniques, which increased revenue for both events. •Created a contact list of doctors, restaurants, hotels, volunteers, participants, and equipment to provide an outline for others to successfully run these championships in the future. •Obtained lodging and food donations from various restaurants and hotels in the area for both championships. Show less

Saint Leo University
Aug 2009 - Aug 2010Resident Assistant•Supervised a floor of 42 residents and built a community through programs. •Listened to residents’ concerns. •Made sure residents followed the rules set forth in the Student Handbook.•Organized and kept track of keys for New Student Orientation and summer camps.•Took inventory of all dorm rooms and common areas on campus and kept paperwork up to date.

Tampa Bay Lightning
Aug 2010 - Nov 2010Event Operations Intern•Coordinated part-time staff for Guest and Platinum Services including: scheduling interviews, helping new hires fill out paperwork, and scheduling shifts.•Participated in pre-event building/suite walks to ensure a safe environment for guests, players, and performers.•Assisted with setup of gates and suites, giveaways, game note distribution, crowd management, and meet & greets on event days.•Oversaw Lost and Found program.

Saint Leo University
Jan 2011 - Mar 2013Graduate Assistant for Residence Life•Oversaw marketing, recruitment and social media for Residence Life.•Supervised and monitored programs/budget for 13 Resident Assistants.•Planned and advertised up-coming or on-going events to the residential student population.•Served as on-call professional staff by assisting with crisis emergencies as needed.•Assisted with Administrative Hearings for policy violations, as well as followed up on Administrative Hearing Sanctions.•Worked closely with Campus Life/Residence Life staff, Resident Assistants, and other University officials or staff members to create an environment where students can learn both academic and life-skills. Show less

YMCA Blue Ridge Assembly
Apr 2013 - Jun 2021•Responsible for all part-time, full-time non-exempt, and full-time exempt payroll, including reconciliation of payroll taxes and retirement.•Maintain accurate employee records in Greenshades, Microsoft Great Plains, and Time Clock Manger.•Complete year-end W2’s and 1099’s.•Manage employee enrollment into benefit packages including new hires and open enrollment. Perform monthly audit to ensure benefit enrollment is correct.•Assist in monitoring month department budgets by providing reports for payroll and expenses.•Prepare monthly financial reports for Operations.•Supervise the Business Services Manager and oversee the accounts payable process.•Collect accounts receivables within 30 days of invoicing groups.•Oversaw the installation and implementation of Greenshades and Time Clock Manager Show less •Completed accurate group invoices within 5 days of departure.•Made daily postings for all financial activity at the front desk.•Kept accurate conference attendee statistics for reporting purposes.•Managed accounts payable invoices and ran checks on a weekly basis.•Assisted with individual registrations for conference groups, which included entering payments, balancing accounts, and creating the final invoice.•Assisted Guest Relations Manager with training Guest Services Clerks. Show less
Controller
Nov 2014 - Jun 2021Business Services Manager
Feb 2014 - Nov 2014Assistant Guest Services Director
Apr 2013 - Jan 2014
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System Logistics Corporation - Vertique (Krones Group)
Jun 2021 - nowDirector of Human Resources
Jan 2024 - nowHuman Resources Manager
Apr 2023 - Jan 2024HR - Compensation & Benefits Supervisor
Mar 2023 - Apr 2023Payroll Accountant
Jun 2021 - Mar 2023
Licenses & Certifications
- View certificate

Certified HR Generalist
AIHR | Academy to Innovate HRSept 2023 - View certificate

Certified Compensation & Benefits Professional
AIHR | Academy to Innovate HRFeb 2024
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