Wayne Ginders CDCDP/CDCMP

Experience

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  HM Armed Forces

  Jan 1989 - Jan 2011

  Army Team Leader - Intelligence

  Team Leader / Team MemberOrganise and administrate a security team of 5 or more, deputise for management in their absence, liaise effectively with personnel at all levels and the public. Also train and test staff monthly on fire fighting drills. Intelligence team leader:- Kosovo Took photographs from various distances including whilst in flight, developed images using Photoshop.Kept accurate database for the United Nations (UN) and updated in a timely manner. • Gathered information for UN on foreign personnel involved in war crimes, resulting in successful prosecutions and helping to ensure a safer local environment.Team Leader:- Fallingbostel, GermanyReporting to senior executives, successfully managed £9.5m of tank equipment and a team of 16 junior staff, carried out regular equipment checks and repairs and produced monthly reports and returns. • Regularly tested, repaired and replaced a variety of copper coaxial cables on radio equipment, thus extending the serviceability of assets and helping to prevent injury or loss of life.• Part of a team that helped to liberate Iraq during Operation Telic.Team Leader :- Armoured Trials and Development Unit As Leader of a team of 4, carried out testing and evaluation of new pieces of equipment, including radios. Liaised with senior executives and contractors in order to achieve optimum results and value for money. Show less

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  Equinix

  Sept 2010 - Dec 2014

  After a successful time served as an Operations Technician, I was promoted to Customer Operations Team Leader.I currently Manage, on a day to day basis, a team of 14 experienced Data Centre Technicians.I allocate tasks that include:-Maintaining & installing telecommunications and data network cabling between customers.Ensuring all technicians adherence to Health & Safety regulations.Monitor & maintain network infrastructures.Network fault finding on requestFitting out enclosures with structured cable and termination equipment (connection, hubs, switches, routers, patch panel, etc), Making sure Technicians Provide high front end customer service at all timesI also have to Managing 3rd party contractors who come to site to install Network infrastructure for Carriers and customers, approving RAMS for specific jobs.I also have to maintain the Operations Technicians Shift rota, arranging shift cover for holidays, overtime for additional works due to a project install and sickness. Show less Equinix, Inc. (Nasdaq: EQIX) provides global data center services that ensure the vitality of the information-driven world. Global enterprises, content and financial companies, and network service providers rely upon Equinix’s insight and expertise to protect and connect their most valued information assets. Equinix operates 51 International Business Exchange™ (IBX®) and partner data centers across 19 markets in North America, Europe and Asia-Pacific. Here I completed tasks such as:- Maintaining & installing telecommunications and data network cabling Ensuring adherence to Health & Safety regulations. Managing 3rd party contractors and team members. Local purchasing and Supplier Liaison. Monitor & maintain network infrastructures. Network fault finding Fibre Splicing Fitting out enclosures with structured cable and termination equipment (connection, hubs, switches, routers, patch panel, etc), Provide high front end customer service at all times Show less

  • Customer Operations Team Leader

    May 2012 - Dec 2014

  • Operations Technician

    Sept 2010 - May 2012
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  Equinix Services Ltd

  Jan 2015 - Apr 2024

  Operations Support Specialist

  Provide process, procedure and technical leadership to a geographically diverse team of operational engineers, technicians and analysts who install, troubleshoot, repair, and maintain data centre equipment and infrastructure for the organization. Recommends alterations to design, development, implementation and analysis to improve quality of products and services, new technologies, and/or process and procedures.• Responsible for the coordination and completion of assigned projects - sets deadlines, assigns responsibilities, manages communications plans, risks and progress against time, quality and cost. Plans and coordinates project scheduling, budgeting, and administrative tasks.Facilitates projects by conducting status meetings, recording meeting minutes/action items, and performing basic follow-up.Manage stakeholders communications plan and RAID (Risk, Assumption, Issues and Risks). Escalation of project issues. Show less

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  Equinix Services

  Sept 2016 - Apr 2024

  Regional Operations Support Manager EMEA
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  None

  Oct 2024 - Nov 2024

  Down time