Deep Enrich
Hunter Wilson
Fulfillment Associate
113 followers
Boiling Springs, South Carolina, United States
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About me
Technical Support Specialist Tier II
Education
Broome High School
2012 - 2016High School Diploma
Coursera
2021 - 2022Google IT Support Certification IT SupportCoursera's Google IT Support course covered the fundamentals of PC hardware, data transmission, networking, administrator responsibilities, troubleshooting, and cyber security.
Experience
Amazon Fullfilment Center
Jan 2021 - Jul 2021Fulfillment AssociateUtilized company tools and software applications to resolve processing issues encountered by other members of the returns department, perform quality audits, and contribute to standard processing procedures.
Vow Inc
Mar 2022 - nowTechnical Support Specialist Tier II
Jan 2024 - nowIT Support Specialist
Mar 2022 - Jan 2024
Lumistry
Jun 2024 - nowTechnical Support Specialist Tier II
Licenses & Certifications
- View certificate
Technical Support Fundamentals
CourseraDec 2021
- View certificate
Operating Systems and You: Becoming a Power User
CourseraFeb 2022 - View certificate
The Bits and Bytes of Computer Networking
CourseraJan 2022 
Generation IT Support Specialist Program
Generation USAFeb 2022- View certificate
Building and Managing a Cybersecurity Program
LinkedInMar 2024 - View certificate
Google IT Support Specialization
CourseraFeb 2022 - View certificate
Learning DNS
LinkedInFeb 2024 - View certificate
IT Security: Defense against the digital dark arts
CourseraFeb 2022 - View certificate
System Administration and IT Infrastructure Services
CourseraFeb 2022 - View certificate
Analyzing VoIP Traffic with Wireshark
LinkedInFeb 2024
Languages
- enEnglish
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