
LEELA DEVI
Medicine dispenser

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About me
Marketing and customer service officer at BAGAN SPECIALIST CENTRE SDN BHD
Education

Asean Metropolitan University
2010 - 2012Bachelor's degree Healthcare ManagementActivities and Societies: Indian Society/Cross culture groups

Asean Metropolitan University
2010 - 2012Bachelor's degree Health/Health Care Administration/Management
Experience

Policlinic Sri Permai
May 2007 - Nov 2007Medicine dispenserData entry of patients and make appointments.Dispense medicine according prescriptions.Update clinic promotion and follow up with customer.Customer service and telemarketing.

Lourdes Medical Center
Feb 2008 - Sept 2008AdministrationData entry of patients.Make appointment and follow up.Help to do some basic exercise for patients (Physiotherapy).Briefing juniors and practical students.Send monthly report to superior and documentation.HMIS (Health Management Information System

Papa Johns
Apr 2011 - Oct 2012StaffMarketing & Customer serviceInventory managementDeal with cash Involve in events.Scheduling.Monitor food & beverages hygienic (certified)

Sunshine Bakeries
Feb 2012 - May 2012Admin executiveMarketing development Payroll.Telemarketing. Customer service.General DocumentationAccount receivable.Feedback to email.Production site

SATS Ltd.
Apr 2012 - Sept 2014Operation and human resource executiveSend weekly and monthly report direct to General ManagerDealing in PR, PO & claiming and In charge of on call amendmentsSkill in HRISInventory controller and procurements.Update and approve TMS (Time Management System for staff).Create excel formula and Prepare minutes / Agenda / memorandumFood and hygiene monitor. (Certified from WSQ)Account receivable & bank in progress.Month end closing and prepare billing Update MOH and ISO guidelines which related to field Monitor hospital catering (Certified from WSQ)Monitor more than 3 departmentsPayroll, E-Leave systemScheduling and paper work.Customer Service Show less

BAGAN SPECIALIST CENTRE SDN BHD
Dec 2014 - nowMarketing and customer service officerPosition Description:Strategic Consulting, including business plan & sales strategy developmentDeal with clients / patient relatives followed arrange meeting with GP (General practitioners)Do monthly analysis Campaign (Done health booth in TNB Perai for MOH)Update MOH & ISO guidelinesDocumentation/ Agenda/MinutesDealing with PurchasingMultitasking by in charge of Hygiene of Laundry and CaféAssessing KPI (Key Performance Indicator) and arrange quotation for respective clientsConducting Customer service and English Conversation Class Show less
Licenses & Certifications

Best staff from Papa Johns
Malaysia National service (2006)May 2011
Languages
- maMalay
- taTamil
- enEnglish
- chChinese
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