Annette Cairns

Experience

• 

  Royal Air Force

  Aug 1991 - Aug 1995

  Personnel administrator

  Personnel Administrator - promoted to the rank of SergeantResponsible for the command of a squadronManagement support to the Personnel Flight of a busy flying stationPA to the Station CommanderTri service commander for planned exercisesTrained in general service procedures and administrationAdministrative support to RAF personnelManagement training courses completed

• 

  SEQOL

  Jul 2010 - Feb 2013

  Community Health Nurse

  • Providing direct care for acute and chronic diseases for patients in the community• Educating patients about the symptoms of their disease• Planning and executing community health programs for my assigned area. • Administer oral , IV and injectable medicines• Wound care • Work with patents to assess their needs and strive to fulfill them. • Support patients and their families• Accountable for own caseload

• 

  Healthcare at Home

  Feb 2013 - Jun 2015

  To have day to day responsibility for the operational management of the specified NHS Project site, mobilise the operational service to effectively implement all new and existing services and work with the Clinical Team managers to support in the day to day delivery of clinical services to patients in their home or specified clinical location. Responsible for the operational day to day activity for the NHS Project site, to include mobilisation of service from ‘go live’ & achievement of KPI's. Seek opportunities to establish new & develop existing relationships within the specified NHS Project sites & to promote the HAH Recovery at Home services. Assist in development of strategy for the specified NHS site & implement new business as required. Ensure all incidents/complaints/Issues are captured, resolved and reported appropriatelyProvide strong leadership through knowledge & expertise to ensure the delivery of quality clinical services. To provide support & direction as needed to the Managers through one to one meetings, appraisals and personal development plans. Ensure delivery of a safe & effective service across the full range of healthcare provisions offeredUndertake appropriate & focused HR processes alongside the Clinical Team manager, including but not limited to; return to work meetings, appraisals, sickness meetings, investigations & disciplinary meetingsBuild and retain a patient focused and highly motivated work force through effective management and communication of objectivesMaintain & evidence own professional competency and current nursing practices in line with NMC code of conduct & CQC standards at all timesTo ensure compliance with all regulatory requirements of clinical services are fulfilled & ensure any deviations or breach is addressed immediatelyTo ensure compliance with all business policies and procedures across the clinical division & manage any breach or non-compliance immediately Show less Responsible for the quality standards of patient care within the projectAccountable for assessing, planning and evaluating care pathwaysEnsure all policies and protocols are implementedEnsure high standards of record keepingParticipate in clinical and documentation auditsChaired regular team meetings & promoted effective communicationIdentified adverse incidents and investigate as necessaryIdentified and investigated formal and informal patient complaintsImplemented and delivered research based evidence practice and standard settingEncouraged the development of team members and a team culture to include training needs analysis and appraisal Mentored staff as necessary and provided clinical supervisionMaintained a high quality service delivered within defined targetsAware of being cost efficiency and budget planning within the projectDeveloped an appreciation within the team of the importance of balancing quality, efficiency, effectiveness and appropriateness. Completed staff 1:1’s, appraisals, performance management and disciplinary meetingsCompleted the rota, staff expense claims and timesheets Show less

  • senior clinical team manager

    Jul 2013 - Jun 2015

  • clinical team manager

    Sept 2012 - Jul 2014

  • field nurse/ discharge coordinator

    Feb 2013 - Sept 2013
• 

  Millbrook Healthcare

  Jun 2015 - now

  National wheelchair manager