Brianna Tran

Experience

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  The Blue Fish

  Aug 2020 - Jun 2021

  Dining Room Host

  • Efficiently co-managed the flow of 200+ patrons per shift• Led and trained employees on menu items, policies, conflict resolution, payment processing, open/close procedures• Integrated improved processes to conduct daily task: seating, scheduling reservations, and assigning tables to server, resulting in balanced workload among several departments within the restaurant • Monitored 40+ tables, ensuring resources were prepared appropriately for guest

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  Legacy ER & Urgent Care

  Jul 2021 - Jan 2022

  Medical Receptionist

  • Analyzed patient demographics and documents for accurate billing and insurance filing for 50-100+ patients daily • Interpreted HIPAA, EMPTALA, and company policy to staff and patients• Obtained revenue by recording, updating financial information, and collected patient charges (current and outstanding dues)• Composed appropriate materials for patient intake process by, scheduling, insurance eligibility verification, document scanning and uploading. Resulting in quicker care and minimized wait times Show less

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  Kokoro Health & Wellness

  May 2022 - Jun 2022

  Medical Front Office

  • Increased patient loyalty by 100% by scheduling follow-up appointments, home-visits, and tele visits • Interpreted CPT codes and billing information to other front office staff and patients• Efficiently scheduled appointments according to each physician’s preference/schedule for a 100 + patients weekly • Verified insurance information, retrieved medical records, gathered patients’ information, and prepared patient charts for the visit while maintaining confidentiality • Performed clerical work such as faxing, record-keeping, data-entry, photocopying, sorting and filing• Set up payment plans, and collected outstanding balances Show less

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  Kotta Sushi Lounge

  Jun 2023 - now

  Waitress
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  HCA Healthcare

  Sept 2023 - now

  Patient Access