Neha Khan

Neha Khan

Customer Service Representative

Followers of Neha Khan2000 followers
location of Neha KhanBengaluru, Karnataka, India

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  • Timeline

  • About me

    Pursuing PGDM at ISBR Business School, Bangalore (Batch 2024-26) | Aspiring Business Analytics Specialist | Passionate about Data-Driven Decision Making | Having an experience of 2.5 years in Marketing

  • Education

    • Valley View High School

      2016 - 2018
      Higher Secondary Certificate Business/Commerce, General
    • Ramakrishna Mission English School

      2014 - 2016
      Secondary School certificate Computer Science
    • Savitribai Phule Pune University

      2018 - 2021
      Bachelor of Commerce - BCom Accounting and Finance 74%
    • ISBR Business School

      2024 - 2026
      Postgraduate Degree Business Administration and Management, General
  • Experience

    • IGT Solutions

      Jul 2019 - Sept 2019
      Customer Service Representative

      • Answered inbound calls with a quick and accurate resolution within a specific time frame.• Conformed to the standard operating procedure while answering all the calls.

    • Deck 7

      Jan 2022 - Feb 2023

      • Implemented strategies for brand awareness and lead generation through email marketing.• Conducted online research related to a specific campaign, prepared and maintained the campaign sheets and reports from time to time• Implemented marketing automation and email nurturing to engage and convert prospects and customers across the buyer journey.• Tracked email clicks, inbound queries, and asset downloads and coordinate with sales for the MQLs.• Provided ongoing reporting, campaign insights, and pacing towards the goal to the HOD. Show less • Generated qualified appointments as per the given target.• Scheduled appointments via emails, cold calling, in the US, EMEA and APAC region on warm lists & Strategic Accounts.• Introduced company and scheduled meeting between Sales Manager and prospect• Sent introductory email after initial connect followed by a meeting invite.• Actively invested time in growing LI network and LinkedIn conversation.• Identified prospects through LinkedIn and market research.• Completed accurate tracking of communication with current and potential customers in SalesForce.com Show less

      • Market Development Representative

        Aug 2022 - Feb 2023
      • Sales Development Representative

        Jan 2022 - Jul 2022
    • Tapitkardz®

      Feb 2023 - Feb 2024
      Marketing Manager

      Represent the business at industry events, conferences, and networking opportunities, showcasing the V card product and engaging with potential clients face-to-face.Build and maintain strong relationships with clients, understanding their needs and objectives, and effectively communicating how the V card can address their challenges and add value to their businesses.Conduct presentations and product demonstrations during client meetings, highlighting key features and benefits of the V card to drive interest and conversion.Act as a trusted advisor to clients, providing personalized recommendations and solutions based on their unique requirements and business goals. Show less

  • Licenses & Certifications

    • Email Marketing

      HubSpot Academy
      Jan 2022
      View certificate certificate
    • Fundamentals of Digital Marketing

      Google Digital Garage
      Oct 2022
      View certificate certificate
    • Great Product Manager: Product Management by a Big Tech's PM

      Udemy
      Apr 2025
      View certificate certificate
    • Great Product Manager: Product Management by a Big Tech's PM

      Infosys
      Sept 2025