Anuja Khanal

Experience

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  MAHAVIR NIRMAN

  Jan 2003 - Dec 2005

  Business Associate

  • Developed, maintained, and enhanced strategic relationships with partners or potential customers• Generated leads and helped to grow the business through active networking and client referrals• Participated in and contributed to business development activities• Provided customers with details on client knowledge and products

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  NEPAL FORUM OF ENVIRONMENTAL JOURNALIST (NEFEJ

  Apr 2004 - Dec 2005

  Program Manager

  • Researched, coordinated and reported on weekly environmental discussion programs• Wrote weekly articles about ongoing environmental issues on Haka Haki (Nepali) magazine • Trained stakeholders to raise awareness on Sustainable development and Millennium Development Goals (MDGs)• Prepared grant proposals and press releases• Co-authored “Millennium Development Goals” and “Report from civil society perspectives on MDGs status of Nepal”

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  Solid Waste Management and Resource Mobilization Centre (SWRMC)

  Jun 2005 - Jun 2005

  Environmental Officer

  Provided training on National Environmental Impact Assessment (NEIA) Guideline for solid waste management project in municipalities of Nepal.

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  The University of Tokyo

  Jul 2005 - Oct 2005

  Field Researcher

  Conducted field research for “A Survey on Water Demand in Kathmandu Valley” for first and second phase of data collection.

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  Burntoak Dental Practice

  Feb 2006 - Jan 2016

  Business and Compliance Manager

  • Initiated and integrated sustainable practice in business strategy of the Dental Practice. • Monitored & Ensured that practice was in compliance with Clinical Governance, NHS requirements, disability discrimination act, fire safety law, health & safety requirements• Managed the claims sent to Dental Practice Board (DPB), validated & approved invoices for payments• Assisted practice with employment, business development, and oversaw staffing & other general personnel matters• Oversaw maintenance of all equipment, security systems & other related duties to help maintain a high standard of patient care• Developed promotional material for company events• Developed staff through delegation, mentoring and guidance; assess performance of staff members Show less

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  Monsoon Accessorize

  May 2006 - Dec 2008

  Sales Associate

  • Helped select appropriate options for customers and provided them with product knowledge, cross-selling products and services• Responsible for managing the daily operations and cash management.• Met all individual sales targets • Maintained the highest standards of visual merchandising, housekeeping and retail standards within the store• Coached, trained and mentored current and new staff members in accordance with established policies and procedures• Responded to customer complaints and inquires Show less

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  Citizens Bank

  Aug 2016 - Apr 2018

  Universal Banker

  - Achieved and exceled my given target which helped in overall branch sales and business growth.- Played a key role within the organization to increase customer satisfaction by identifying, advising and influencing leadership on customer experience strategy and ensuring its full implementation.

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  Trine University

  Feb 2020 - now

  • Advise approximately 100 graduate students in the MSIS degree program on academic-related topics, including registration related tasks (i.e. adding/dropping classes, etc.).• Create and maintain student’s records (e-files) for all graduate students and update them based on their progress. • Advise graduate students on attendance policies, academic progress, and WeCare related concerns. • Intervene with graduate students who are categorized as “at-risk” either due to attendance issues, grades to WeCare alerts. • Connect with graduate students and solve their problems or answer their questions promptly (e.g. change of major, change of schedule, visa-related concerns, etc.) • Assist Director of Graduate School in the initial registration of international graduate students. • Collaborate with staff members across campus to ensure undergraduate students seeking graduate course enrollment meet the requirements and approve them. • Verify graduating students for the commencement ceremony. • Screen applications and conduct initial interviews for graduate school faculty. • Assists the Director of Graduate Programs with weekly advisor meetings to ensure advising is uniform and seamless. • Assists the Director of Graduate Programs and the Registrar with events where graduate programs are highlighted, including graduating and hooding ceremonies. • Assist the Director of Graduate Programs with the delivery of international orientation each term. • Assist the Director of Graduate Programs and each advisor with overflow of students questions or concerns. • Gather documents for students that need visa support, help to justify a reduced course load or change in visa. • Collaborate with Academic Directors to determine advising best practices and procedures. Show less

  • Senior director of student services and engagement

    Aug 2023 - now

  • Director of Advising and Student Success

    May 2022 - Aug 2023

  • Director of Graduate Advising and Student Success

    Jun 2021 - May 2022

  • Assistant Director of Graduate Programs

    Feb 2020 - Jun 2021