Vikram Malik

Experience

• 

  IGate Global Solutions Ltd

  Dec 2006 - Jun 2007

  Technical Support Engineer

  • Providing email based support on issues like broadband and dial-up internet support, billing, new connection query etc.• Providing on call Dial-up Internet support for customers of Virgin Media, UK• Experienced with analyzing and raising escalation tickets for pending customer issues.

• 

  Stony Brook University

  Feb 2008 - Sept 2008

  Research Assistant

  • Worked under Jennifer Wong on Guaranteeing Data Delivery based on Real World Mobility Trace Collection in Mobile Wireless Networks• Assisted Professor Samir Das on project developing a Solution Model for Wi-Fi Client Association for Automobile based Wireless LAN users.

• 

  SUBLIME WIRELESS LTD

  Jun 2009 - Dec 2010

  RF Engineer

  • Worked with RF team on analyzing data for network CR’s along suggesting new possible site locations in new upcoming network (WiMax and HSPA)• Provided Technical Support for TEMS and hardware related issues to drive test teams in resolving testing issues involved in UMTS and GSM tuning.Tools worked on: TEMS, T-Pim, Actix, MapInfo, Witt , Xcal , XStream

• 

  Ericsson

  Mar 2011 - Jun 2012

  LTE Trainer & Optimization Sr. Engineer

  • Worked on ATOLL Capesso for LTE RET Optimization and TEMS Discovery for analysis• Worked on ATT Wave1 launch in Indianapolis market.• Worked with onsite Ericsson team to analyze and perform LTE new site ATP• Worked as LTE Advance Trainer Tools worked on: ATOLL, TEMS Discovery, TEMS Investigation, TIPP-L

• 

  NEXTGEN Innovation Labs

  Jun 2012 - May 2019

  • Working as Product Manager for all FalconSmart product lines.• Responsible for project planning, requirements definition, risk management, communication, and implementation planning.• Responsible for handling End to End customer engagement including product demo, customer acceptance trial and post delivery support.• Responsible for Product Requirement gathering, Scope definition and Software Delivery management• Responsible for end to end Services delivery in Product as Services(PaaS) model• Designed user-friendly automated reporting formats on basis of data collected by tool which provides analysis for unique testing scenarios enabling cycle time reduction and increased efficiency for clients • Working on product requirements to integrate latest network technology advancements like CA, MIMO, LAA.• Working as Technical project manager to drive product development in both Android and Linux environments• Experienced in handling QA teams as part of product management role Show less • Spearheading as Project and Program Managment for FalconSmart products right from product acceptance trials with the customer to on-boarding and final delivery as per expectations• Worked with Senior Program Management across geographies as Service Delivery Manager (USA, India, UK) to define high-level program roadmap, including definition, critical milestones, budget and strategic goals for new products• Executed plan for both Indoor and outdoor network services project delivery(PaaS) on End to End basis i.e. from data collection to report analysis and RCA• Formulated project plan and risk mitigation plans to identify potential problems and adverse impacts to ensure delivery on time within budget• Lead product validation as a RF SME ensuring product compliance as per 3GPP standards Show less

  • Product Manager

    Jul 2016 - May 2019

  • Project and Program Manager

    Aug 2015 - May 2019

  • LTE & 3G Lead

    Jun 2012 - Jul 2015
• 

  WaveNet Solutions Pvt. Ltd.

  May 2019 - Sept 2020

  Technical Project Manager

  Worked as Technical Project Manager for Bluetooth and Telecom product lines.Responsible for project planning, requirements definition, risk management, communication, and implementation planning.Responsible for handling End to End customer engagement including Service delivery, product demo, customer acceptance trial and post-delivery support.Responsible for Scope definition and Software Delivery managementWorked on developing End to End environment for IOT devices i.e. Android & iOS applications supported by Web Servers (Node and Angular based)Worked on 5G Core Network Stack and Test Tool Development Worked as Technical project manager to drive product development in Android and Linux environmentsExperienced in handling QA teams as part of project management role Show less

• 

  Capgemini Engineering

  Sept 2020 - now

  Completed CMMi 2.0 Level5 for large IPR cloudprojectDeft at Program Management, Customer Delivery, Customer Management and People Management RoleManaging Multiple Cloud IPR projects along multiple software services projects.Working on development and deployment of CloudRAN for both 5G and NSA mode, Edge Computing, Cloud Broker...Working on innovative solutions for CloudRAN deployment across multiple vendorsWorking on multiple solution deployements across various industries like Health, Utility, Telecom, IOT etc.Working with Industry alliances like 5GAA, OPAG.Handling multiple teams across multiple projects across the technology domain mastering employee engagementLeading organizational initiatives for Employee Upskilling for both Experienced & Freshers, Resource Allocation Show less Working as Engineering Project Manager for Cloud Portfolio Product lines.Responsible for project planning, risk management, communication and delivery.Responsible for customer engagement including Service delivery, product demo, customer acceptance trial and post‐delivery support.Working on developing End to End environment for IOT devices i.e. Android & iOS applications supported by Web Servers (Node and Angular based)Experienced in handling large development ad delivery teams Show less

  • Senior Manager

    Apr 2023 - now

  • Project Manager

    Sept 2020 - Apr 2023