Experience

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  Lowe's companies, inc.

  Jul 2004 - Oct 2005

  Loss prevention manager

  -Provided Daily inventory control for $40 million dollar per year retail environment-Analyzed daily automated inventory/receiving reports to track inventory shrink from operational issues-Maintained weekly inventory cycle count program based upon rolling two year inventory statistics-Trained management at department and store level inventory control theories and methods to maintain satisfactory shrink percentage -Conducted investigations and developed case files to prosecute corrupt employees and external shrink threats-Trained employees and store management in operational shrink control-Supervised security and safety during new store setups, worked with management team to ensure rapid product distribution in newly constructed facilities Show less

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  Thoroughbred direct intermodal services, inc.

  Oct 2005 - Jul 2007

  Assets coordinator

  -Prepared, reviewed, and approved estimates for repairs of company equipment in office as well as in field-Maintained quality control of equipment repairs by holding vendors to industry-published standards-Negotiated labor rates for large scale mechanical repairs on cargo containers and trailers-Maintained a working knowledge of Association of American Railroads intermodal rules including billing procedure and owner maintenance versus carriers’ damage responsibility-Processed incoming payables from national repair vendors for services rendered-Created and processed outgoing bills including charges for damaged equipment, per diem and trailer pool storage Show less

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  Pepsi bottling group

  Jul 2007 - Jun 2008

  Delivery manager

  -Managed day to day activities of 15-30 driver in various positions including bulk, side-loading route and full-service vending in a union environment-Managed, tracked and controlled daily driver payroll to control operating cost and unwarranted overtime-Dispatched 15 to 25 trucks daily, average of 14 stops, 8 to 10 hour run time using Roadnet dispatch software-Maintained positive customer relationships through timely telephone contact and face to face site visits-Ensured training and full compliance to OSHA as well as local, state and federal DOT and HAZMAT regulations-Coordinated with sales management staff to determine windows for delivery to ensure customer satisfaction and maximize driver productivityPerformed monthly audits on vending units to ensure employee performance and integrity-Trained/coached employees to improve sales and delivery performance based on prior audits and customer feedback Show less

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  Thoroughbred direct intermodal services, inc.

  Aug 2008 - Jan 2019

  Carrier relations (100+ vendors)/accounts payable/general operations

  -Managed Mercedes Benz account, Birmingham, AL (3000+ loads yearly) for the operational duration of the business-Managed and Oversaw total activities for contracted drayage vendors (Payables for 2015 of approx. $25 million per/year)-Audited all drayage Accessorial billing to TDIS (Approximately $1.2 million for 2015 with 99.9% accuracy) -Audited and negotiated drayage rates for over 100 terminals (including multiple national intermodal drayage agencies)-Maintained relationships with drayage company back offices to ensure compliance with TDIS billing procedures-Acted as primary instructor for dray vendors to access the TDIS web portal, both at beginning of vendors’ relationship and on an ongoing basis for updates/new employees-Audited dray vendor federal BASICS compliance, both through FMCSA sites and third-party tracking resources-Audited dray vendor insurance compliance to ensure basic minimum coverage levels are maintainedProvided dray dispatch duties throughout the entire TDIS/Norfolk Southern rail system as necessary to ensure constant on-time service from multiple private vendors Show less

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  H&m intermodal services

  Jan 2019 - Oct 2021

  Assistant operations manager

  -Operated all aspects of Customer Service activities including scheduling, customer interaction, billing and sales-Maintained operational oversight of day to day operations of company fleet and owner operator contractors, including implementation and audit of terminal safety programs-Implemented Electronic Log Device (ELD) program for owner/operator and company fleet drivers across the terminal system, manage operations and audit of said system-Managed warehouse transload operations for international and domestic moves via ocean, rail, Over the Road, and Less than Load lanes Show less

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  Clx logistics

  Oct 2021 - Sept 2023

  Assistant manager - intermodal

  -Managed intermodal shipping of liquid commodities (both HAZMAT and non-hazardous in nature) via privately owned ISO-tank fleet.-Managed inventory control, testing schedules, and both routine and emergency maintenance and repairs for fleet of over 250 ISO-Tank ("Bulktainer") units-Maintained regular communication with varied customer accounts as well as service vendors at numerous locations throughout North America.-Coached Intermodal team on all operational needs, support team members' communication with appropriate customer stakeholders. Show less

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  Certainteed

  May 2024 - now

  Inbound transportation specialist