Experience

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  Powerhouse retail

  May 1992 - Dec 1994

  Project manager / consultant

  Joined on formation of the company to plan the disengagement of Powerhouse from its parent company systems. Retained to work on implementation of Merchandise Management, Supply Chain & Finance systems supplied by JDA. Pro-active role taken in defining the need for, developing and introducing new business processes.

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  The bbc

  Feb 1995 - Sept 1995

  Project manager

  Taken on in a 'trouble-shooting' role to re-scope and deliver the OASIS project, a high profile internal development that had run out of control and was significantly overspent. OASIS is a Computer Services management system containing separate modules for Help Desk Call Management, Timesheet Management, Assets Database, and Billing

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  Wickes

  Sept 1995 - Oct 1996

  Consultant

  Carried out an end to end business process review and produced the design blueprint for a European implementation of the JDA Merchandise Management & Supply Chain systems into Wickes operations in the UK, Holland, Belgium & France

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  Dixons stores group

  Nov 1996 - Mar 1999

  Project manager / consultant

  Employed to carry out a business study into the procurement of non merchandise goods and services (GNFR). Produced the business case, defined the business requirements and managed the selection of a software provider. Later retained to work on implementing the Lawson Accounts Payable system.

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  Kingfisher

  Mar 1999 - May 2000

  Programme manager

  Managed the international programme to re-engineer the global sourcing, supply chain and import management processes, standardise these across all Kingfisher group operating companies, and implement new systems at the Hong Kong sourcing office

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  Wickes

  Jun 2000 - Jul 2003

  Business project manager

  Initially employed to carry out an end to end process review and develop the business requirements for a system to be used in Wickes Showroom business (kitchens, bedrooms, bathrooms & conservatories). Later retained to select a software provider, and to design, build, implement and ensure benefits realisation for the Pivotal CRM and Sales Force Automation system. Full life-cycle project.

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  Booker cash & carry / big food group

  Aug 2003 - May 2005

  Project manager

  Managed 2 major initiatives:- A Business Communications Strategy project involving email, intranet publishing and deployment of SAP Enterprise Portal for Booker Cash & Carry. - A Torex Workforce Management project for Booker Cash & Carry and co-ordination of activity with a sister project at Iceland Foods

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  Wincor nixdorf

  Jun 2005 - Apr 2008

  Project manager / consultant

  Employed in the Professional Services practice and over a period of 3 years assigned to work on 4 different customer projects:- A Torex/Retail-J EPOS & back-office system implementation at World Duty Free. Full life-cycle project- RedPrairie/BlueCube Workforce Management implementations at Mitchells & Butlers and Marriott Hotels (the 1st two RedPrairie/BlueCube implementations in the UK)- Unix to Linux operating system change for Booker Cash & Carry's store back-office system

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  Wickes

  Apr 2008 - Jan 2009

  Project manager

  Business role managing the set up of Wickes’ first franchise operation in the Republic of Ireland in conjunction with the franchise partner, Moritz Group. Managed multiple project teams and departmental working groups in Wickes, Travis Perkins and Moritz comprising around 60 people.

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  Focus diy

  Jan 2009 - Mar 2010

  Programme manager

  Called in to take on a 'trouble-shooting' role and rescue an EPOS and store back-office system programme that had previously been in serious trouble, was months behind schedule, failing to meet business requirements, and suffering from poor software quality.

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  Kingfisher / b&q

  Mar 2010 - Jul 2011

  Project manager

  Initially employed as an IT project manager to manage a portfolio of projects mainly in the Finance area. Later transferred over to work for the B&Q business as overall project manager for a Purchase to Pay programme involving the selection & implementation of SAP SRM eProcurement, SAP Enterprise Portal, BizAps Vendor Portal & BizAps Accounts Payable Workbench

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  Mothercare

  Jul 2011 - Feb 2012

  Project manager

  Major international supply chain business transformation & system integration project implementing the Microsoft Dynamics AX 2012 ERP system into Mothercare and Early Learning Centre. Management of collaboration between 20+ business & system workstreams and multiple on and offshore 3rd party design, development, testing & support partners (including IBM, Torex, TCS and Infosys)

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  John lewis partnership

  Apr 2012 - Apr 2017

  Project manager

  Employed within the John Lewis department stores part of the business and over a period of 5 years assigned to work on 7 different projects, including:- Unlock BI: Fixed team, variable scope Agile delivery project to exploit existing SAP business intelligence tools and unlock value in existing data.- Omni Channel Reporting. Managed all stages of a major high profile strategic business intelligence project to provide John Lewis with enhanced insight into profitability by product, channel, catchment and fulfilment method. This involved building a team of 20+ people to develop an application using the following solution components: Ab Initio ETL, IBM DB2 data warehouse, SAP Business Objects and Oracle Essbase analytics.- Gift Cards. Managed the initiation and initial delivery stages of a pan-partnership project to introduce electronic gift cards into both John Lewis and Waitrose. Management of collaboration between 20+ business & system workstreams and the 3rd party supplier (Ceridian). Show less

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  Waitrose

  May 2017 - May 2018

  Project manager

  Initially employed to manage the high level design stage of Merchandise Operations, a major supply chain transformation & system integration programme due to replace some 30 to 40 existing systems with enhanced functionality provided by Oracle & JDA. Project team of 100+ on and offshore resources from Waitrose, Oracle, JDA and Cognizant. Later moved on to manage the shaping stages of 2 sub projects within the programme: a) a Supplier Delivery Scheduling project and b) a Reporting & BI project.