Experience

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  Shaz dhalla consulting ltd.

  Jan 2004 - now

  President

  Full service IT consulting firm focusing on managed IT solutions.Strategic IT ConsultingImplementationAsset ManagementInfrastructure ServicesPrivate Cloud ManagementWeb Services ManagementData protection and backupFirewall and SecuritySoftware LicensingTechnologies and Software:VMwareMicrosoft Windows Servers, Exchange, SQL, Storage Server, Office365Linux/Unix ServersFortinet PartnerVOIPCiscoUbiquiti WIFI infrastructuresJuniperDell Servers, Switches, SonicWALL routes, EMC SANsiSCSI Storage Area Networks Show less

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  Coast nation technologies

  Jan 2012 - now

  President

  As the driving force behind a performance-based marketing firm specializing in financial services, I actively led a broad spectrum of critical functions. Furthermore, I proactively played a pivotal role in the fintech sector, focusing on enhancing conversion rates, controlling default, and boosting customer retention:Driving Fintech Innovation for Increased Conversions: I proactively harnessed cutting-edge fintech tools and strategies to significantly boost conversion rates. I constantly sought opportunities for improvement and leveraged advanced analytics and data-driven insights to optimize our lead generation and customer acquisition processes, resulting in a notable increase in conversion rates.Proactively Implementing Default Control Measures: I took the initiative to design and implement strategic fintech solutions that identified and managed high-risk customers. By proactively leveraging predictive modeling and risk assessment algorithms, I contributed to a substantial reduction in defaults, thereby safeguarding the financial stability of our operations.Initiating Innovative Customer Retention Strategies: Recognizing the paramount importance of customer retention in the financial services sector, I spearheaded proactive fintech-driven customer retention programs. These initiatives were powered by advanced customer profiling, personalized communication, and targeted marketing, resulting in higher customer satisfaction, loyalty, and reduced attrition rates.This active role description emphasizes your proactivity and leadership in driving fintech innovations for the benefit of the company, showcasing your ability to take the initiative and achieve concrete results in enhancing conversions, default control, and customer retention. Show less

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  Ero health

  Apr 2015 - Jun 2024

  Chief cloud architect- data centre design/implementation, infrastructure, security, saas, big data

  Designed and Deployed Scalable SaaS Hosting Infrastructure: I took charge of designing and deploying a robust, multi-homed redundant infrastructure for eClinicalWorks (eCW), ensuring scalability and resilience. This infrastructure played a pivotal role in supporting and data warehousing Electronic Health Records (EHR) for thousands of medical providers.Developed Dedicated High Availability Solutions: I created and managed fully dedicated high availability solutions tailored for large medical practice groups, enabling them to maintain uninterrupted access to critical healthcare data and services.Streamlined EHR Conversions: I developed and managed a streamlined process flow for converting on-premise EHR systems to hosted eClinicalWorks (eCW) and other EHR solutions to eCW. This conversion process facilitated seamless transitions, minimizing disruptions and maximizing operational efficiency. Show less