Experience

• 

  Amazon

  Aug 2018 - Jul 2024

  Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.• Experience in maintaining inventory levels including storage and procurement• Excellent customer service abilities• Excellent written and verbal communication skills• Must be highly self-motivated and customer-centric• Ability to manage multiple customer requests simultaneously• Ability to prioritize work based on department and production objectives Show less

  • IT Support Engineer I

    Oct 2021 - Jul 2024

  • IT Support Associate II

    Mar 2020 - Oct 2021

  • Equipment Coordinator

    Jul 2019 - Mar 2020

  • Fulfillment Associate

    Aug 2018 - Jul 2019