Experience

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  Kashf foundation

  Mar 2011 - Feb 2014

  Business development officer

  • To find potential clients, individuals, or businesses in need of loans.• Complete and accurate according to bank’s policy.• To submit applications to credit risk officer for verification and recommendation.• To disburse the loan after complete satisfaction of related formalities.• To compute payment schedules and make sure client understand it.• To educate the customer to pay the installment at bank’s counter.To handle customer complaints and take appropriate action to resolve them.•To manage the repayment schedules of customers for timely recovery of their monthly Installments. Show less

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  Finca microfinance bank ltd, pakistan

  Feb 2014 - now

  Customer service officer

  ➢ Loan File’s documentation & verification.➢ Ensure service delivery to customer within the agreed turnaround time.➢ To analyze potential loan markets and develop referral networks to locate prospects for loans.➢ To find potential clients, individuals, or businesses in need of loans.➢ To help clients to apply for loans and review loan agreements to ensure that they are complete and accurate according to bank’s policy.➢ To analyze and verify the application to determine the client’s worthiness.➢ To get the approval of BCC before disbursement of loan amount.➢ To submit applications to credit risk officer for verification and recommendation.➢ To disburse the loan after complete satisfaction of related formalities.➢ To compute payment schedules and make sure client understand it.➢ To educate the customer to pay the installment at bank’s counter.➢ To handle customer complaints and take appropriate action to resolve them.➢ To manage the repayment schedules of customers for timely recovery of their monthly installments.➢ To build a good rapport with clients to make him/her repeat client. Show less

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  Dar

  Dec 2016 - now

  Document controller