
Timeline
About me
Billing SME at Genpact
Education

Budapest business school
2009 - 2013Bachelor's degree tourism and hotel managementActivities and Societies: Student's Union

Corvinus university of budapest
2013 - 2015Master's degree business development 5
Experience

Courtyard by marriott
Dec 2011 - Jun 2012Sales and marketing trainee
Ge
Aug 2015 - Mar 2020- Identify and drive process improvement / simplification projects in accordance with business needs.- Implement workflows for multiple countries. Responsible for creating the Workflows, performing tests, providing trainings to the team and business stakeholders, creating process description documents, change management, after Go live support.- Prepare and present process metrics and project updates to the leadership team every month.- Provide process / system trainings for the team.- Drive compliance within processes and ensure process controls are in place.- Analyse process defects, identify resolution method, resolve issue and support stabilizing new process.- Act as a super user for new ERP solutions, highlight and resolve all the concerns with stakeholders. Show less
SME Account Receivables
Nov 2017 - Mar 2020Invoice to Cash Subject Matter Expert
Apr 2017 - Nov 2017Commercial Finance Service Specialist
Aug 2015 - Apr 2017

Genpact
Mar 2020 - nowBilling sme
Licenses & Certifications

Associate value specialist
Save internationalJun 2014- View certificate

Six sigma green belt
UdemyMar 2020 - View certificate

Microsoft excel 2013 advanced certification
UdemyMar 2019 - View certificate

Edx verified certificate for introduction to project management
EdxAug 2016
Honors & Awards
- Awarded to Eszter Illés-VargaImpact Award - Nov 2018 The next award is for Eszter for her implication and achievements in 3 main billing projects lead in collaboration with the business. Global billing template which aims to standardise and ensure the compliance of the billing documents. Already live for France, UK, Ireland and will be roll out in October for CH & Belgium. She collected the requirement, communicate the changes and ensure follow up activities after go live with the business, the billing team and the IT team. Billing workflow which… Show more The next award is for Eszter for her implication and achievements in 3 main billing projects lead in collaboration with the business. Global billing template which aims to standardise and ensure the compliance of the billing documents. Already live for France, UK, Ireland and will be roll out in October for CH & Belgium. She collected the requirement, communicate the changes and ensure follow up activities after go live with the business, the billing team and the IT team. Billing workflow which aims at replacing the numerous email exchange by a workflow with a template which captures all the key elements to process the billing request, secure the process, automate the cycle time calculation and keep an audit trail. Already live for UK Power, Germany Power & Belgium. On going for France and UK Grid. She is doing a very good change management job to explain, convince, train the business. Reporting per tier and automation which now give visibility per tier of our billing performance and allow constructive business review with our key stakeholders. We would like to add that Eszter is always supportive and ready to help on the day to day operations / issues we can face. Show less
- Awarded to Eszter Illés-VargaDeliver results in an uncertain world - Aug 2016 Eszter did a great job on migrating the billing activities from the UK. Her excellent skills and knowledge have enabled her to maintain a high level of productivity, even when learning new roles and responsibilities.
- Awarded to Eszter Illés-VargaScholarship of the Hungarian Republic - 2011
Volunteer Experience
President of the Electoral Commission - Student's Union
Issued by Budapest Business School on Feb 2011
Associated with Eszter Illés-Varga
Languages
- enEnglish
- frFrench
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