Shylaja Chandrashekaraiah

Experience

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  SYNIVERSE TECHNOLOGIES (INDIA) PRIVATE LIMITED

  Jul 2015 - Apr 2020

  Senior Scrum Master

   Led a team to a 6x improvement in feature and release cycle times with 100% test automation and integrated CICD pipelines. Transformed a challenging team into a consistently reliable unit, delivering critical customer commitments through automation and Agile methodologies. Enhanced the organization’s release readiness, achieving full compliance and reducing repeated efforts. Implemented automation testing with Selenium and Protractor, reducing manual testing time and receiving stakeholder acclaim for system demos. Supported Cloud transformation Systems test, transitioning from OpKey to Selenium with minimal development intervention.Achievements at Syniverse Technologies Awarded "Above and Beyond" for guiding teams in Germany, India, and the USA in their transition from waterfall to Agile methodologies. Served as an Internal Agile Coach, leading Scrum Master communities in Germany and India Show less

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  Clarivate

  Apr 2020 - May 2021

  Program Manager

   Led approximately 20 employees across 2 engineering teams, focusing on the healthcare domain. Enhanced team progress visibility and practices through Jira dashboards and automated reports. Streamlined the organization’s release readiness, achieving 100% compliance and significantly reducing repeated efforts.

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  Synchronoss Technologies

  Jun 2021 - now

  Program Manager

   Program Management with extended & multicultural teams using Agile / Scrum  Leading diverse and cross-functional Scrum teams, each with 10 members, in a scaled agile framework Working closely with product owners and teams for backlog management, prioritization, and establishing the Definition of Done/Ready, acceptance criteria, and team agreements Encouraging team self-organization, decision-making, and effective story point estimation, also addressing team impediments Engaged stakeholders like British Telecom, Assurant, Proximus, PocketGeek, SoftBank, and AT&T, ensuring timely and effective project delivery Achieved a 6x improvement in feature and release cycle times through 100% test automation, quality gates integration, and CICD pipelines Show less