Khalid Abu Qtaish

Khalid abu qtaish

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  • Timeline

  • About me

    Sr. Support Engineering Manager at Microsoft

  • Education

    • Princess sumaya university for technology

      2001 - 2005
      Bachelor's degree computer science
  • Experience

    • Blue energy for advanced technologies - beat

      Mar 2006 - Apr 2009
      Technical team leader
    • Business consult

      May 2009 - Dec 2009
      Product manager - business intelligence
    • Estarta solutions

      Dec 2009 - Mar 2011
      Sr. consultant - business intelligence
    • Omicron solutions jo

      Mar 2011 - Jan 2018
      Solutions manager / bi & db architect

      Managed people and operations, including customer communications and budgeting. I skillfully handled project planning, delivery, and team delegation to ensure seamless execution. Additionally, I played a pivotal role in driving presales activities, delivering impactful presentations, and conducting engaging demonstrations.

    • Microsoft

      Jan 2018 - now

      As a Support Engineering Manager at Microsoft, I lead a diverse team of 22 individuals, focusing on empowering and holding the team accountable to deliver exceptional results. My role involves modeling, coaching, and caring for team members to foster a culture that aligns with Microsoft's values and leadership principles.

      • Support Engineering Manager

        Sept 2022 - now
      • Technical Advisor (People & Business Lead)

        Jan 2018 - Sept 2022
  • Licenses & Certifications

    • Mcitp: business intelligence developer 2008

    • Mct: microsoft certified trainer

    • Mcts: sql server 2008, business intelligence implementation & maintenance

    • Leading and motivating people with different personalities

      Linkedin
      May 2022
      View certificate certificate
    • Working with high-conflict people as a manager

      Linkedin
      May 2022
      View certificate certificate
    • Accessibility in action

      Microsoft
      Dec 2021
      View certificate certificate
    • Dealing with difficult people in your office

      Linkedin
      Mar 2022
      View certificate certificate
    • Building your visibility as a leader

      Linkedin
      May 2022
      View certificate certificate
    • Improving your listening skills

      Linkedin
      Mar 2022
      View certificate certificate
    • Prosci® certified change practitioner

      Prosci
      Nov 2021
      View certificate certificate