Experience

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  Ibm

  Nov 2011 - Jan 2014

  System engineer

  -Tasked with developing and maintaining COBOL-based applications within the insurance domain for Westfield Insurance client. Implemented enhancements and fixes to policy management systems, claims processing modules, and billing systems. -Collaborated with business analysts to understand requirements and translate them into efficient COBOL code. Conducted unit testing and debugging to ensure the reliability and accuracy of applications. -Created and maintained technical documentation for developed solutions. Show less

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  Self-employed

  Mar 2014 - Aug 2017

  Stem tutor

  Provided specialized guidance in Mathematics, Physics, and Chemistry to support students in their preparation for the IIT-JEE examination.

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  Penpencil company

  Sept 2017 - Dec 2021

  Business operations analyst

  -Evaluated & monitored KPIs: revenue growth rate, net operating profit, YOY sales, customer lifetime value (CLV), and return on investment (ROI) to business leaders. -Owned and delivered data integrity documents, which included the processes for validation, management of requirements and activity diagrams based on inputs from various lines of business-Extracted data used by data consumers using SQL Server Management Studio and into Microsoft Excel and provided ongoing reports to the project leadership Show less

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  Pw (physicswallah)

  Feb 2022 - now

  Projects:-Customer Segmentation Optimization using unsupervised ML techniques (K-Means clustering & DBSCAN algorithm)-Sales Forecasting and Churn Prediction using predictive analytics (Regression and Classification models)-Sentiment Analysis on customer feedback using Natural Language Processing (NLP) -Text Summarization using NLTK and TensorFlow/Keras, focusing on cost savings in content creation processes.-Mitigated Functional risks with standard evaluation metrics and monitoring automated dynamic Business performance & Risk dashboards using Power BI Show less

  • Functional Analytics Manager

    Aug 2022 - now

  • Business Analyst

    Feb 2022 - Aug 2022