Experience

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  Mcleodusa

  Apr 2000 - Jul 2001

  Customer service

  Small Business Centrex and UNE, some Residential UNE

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  Preston tewell photography

  Jan 2007 - now

  Owner

  From April 2015 to May 2016, provided full time, outsource editing for commercial photography studio specializing in e-commerce retail images. Deadlines were typically 72 hours, with up to 200 images edited and returned to the client. Process included detailed clipping paths, replacing the background with white, minor to major product retouching as well as some color and exposure correction.

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  Itemmaster

  Mar 2011 - Apr 2015

  Responsible for principle production photography for online grocery products and retail shelf-space planning. My studio currently has a staff of five full time photographers, with clients that include Peapod LLC, AholdUSA, Acosta, Newman's Own, Proctor & Gamble, and Rubbermaid, to name a few. My primary responsibilities include production scheduling, equipment maintenance, reviewing and approving lighting scenarios and maintaining image quality standards; as well as maintaining a strong relationship with all other production departments such as editing, receiving and quality assurance. Show less

  • Operations Manager

    Mar 2013 - Apr 2015

  • Studio Manager

    Aug 2011 - Apr 2015

  • Staff Photographer

    Mar 2011 - Aug 2011
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  Snap36

  Nov 2016 - Sept 2017

  Studio manager

  Managed day to day operations for in-house spin photography studio. Scheduled daily production tasks and assigned goals to meet client deadlines. Assisted individual photographers with challenges related, but not limited to, lighting and equipment as well as customer service issues on a case by case basis. In addition, expanded and introduced a QA process into studio workflow and added a full-time quality control technician to improve throughput, reduce reshoots, and improve customer satisfaction.My team consisted of 4-8 full and part time photographers in addition to QA, and produced 25% above projected revenue for the fiscal year at the time of my departure. Show less

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  Actualize coding bootcamp

  Feb 2019 - Jul 2020

  Web developer

  Actualize, Web Developer | February 2019 - PresentFlickList Capstone Project: Web app utilizing Ruby on Rails and Vue.js that allows users to create and share media lists for consumption. Users can comment and share with friends as well as find what services titles are available for streaming.Bootcamp: Graduated twelve-week, hyper-accelerated software engineering bootcamp. Learned Ruby, Rails, JavaScript, Vue.js as well as basic principles that apply to software engineering in general. This allows for a more flexible and faster learning curve for new technologies not covered in boot camp. Show less

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  Hornblower cruises and events

  Jul 2020 - Feb 2022

  Help desk technician/applications support

  Provide frontline application support for Hornblower Employees, specializing in Talkdesk support and infrastructure.

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  Talkdesk

  Feb 2022 - now

  Technical account manager