Experience

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  Pgs securité

  Sept 1998 - Oct 2002

  Owner/ sales director

  Created revenue of €1M to increase company annual turnover. Recruitment and training of the Sales team and the security’s staff; drawing up exploring plan, Responsible for making tender offers and carrying out extensive marketing over the phone and on the field. Providing follow-up for customer including audits and safety advice.

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  Protection guardienage sécurité

  Sept 1998 - Oct 2002

  Area sales manager

  Created revenue of €1M to increase company annual turnover. Recruitment and training of the Sales team and 1998/2002 the security’s staff; drawing up exploring plan, Responsible for making tender offers and carrying out extensive marketing over the phone and on the field. Providing follow-up for customer including audits and safety advice.Administration & Customer ServiceIT support - Sagem Communications Vienna / AustriaOutbound / inbound call centre based assistance, telesales and internet help. 2006 Show less

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  Hotel restaurant lounge "miramar monaco"

  Jan 2003 - Nov 2003

  Night auditor
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  Three.

  Jan 2004 - Dec 2004

  Field sales executive

  Representation of the telecoms company Tre as a field and door-to-door salesperson.Active promotion of telecoms services, in particular mobile telephony, internet and television offers.Prospecting for potential customers by making direct visits and presenting the advantages of Tre products.Using convincing arguments to arouse customers' interest and persuade them to subscribe to the services.Handling customer queries and objections in a professional and informative manner.Meet and exceed sales targets set by the company.Provide high quality customer service by offering solutions tailored to individual needs. Show less

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  Vorwerk group

  Jan 2005 - Jun 2005

  Field sales executive

  Proactively engaging with potential clients to introduce Worwerk La Folleto's products and services.Conducting sales presentations and product demonstrations to showcase the features and benefits of our offerings.Building and nurturing strong relationships with clients to understand their needs and tailor solutions accordingly.Identifying new business opportunities and leads, and developing strategies to convert them into successful sales.Collaborating with the sales team and management to develop effective sales plans and achieve revenue targets.Providing exceptional customer service and support throughout the sales process and beyond.Keeping up-to-date with industry trends and competitors to maintain a competitive edge. Show less

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  Brillo italia

  Jun 2005 - Dec 2005

  Sales executive

  B-to-B sales management for Brillo Italia, a company specialising in the sale of professional cleaning materials.Developed customised sales strategies to meet the specific needs of customers in the Emilia Romagna region.Prospecting for new potential customers and expanding the existing customer base.Establishing and maintaining strong relationships with customers, providing quality service and responding to their requests.Presenting Brillo Italia's products and benefits at meetings and sales presentations.Negotiating terms of sale and finalising contracts in collaboration with customers.Strict monitoring of sales targets and performance indicators, in collaboration with management. Show less

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  Hotel restaurant lounge "miramar monaco"

  Jan 2006 - Jun 2006

  Night auditor

  Supervision of hotel activities during night hours, ensuring smooth and efficient operation.Managing guest arrival and departure procedures, including check-in and billing.Accurately checking and maintaining accounts receivable and hotel receipts overnight.Responding to guest queries, resolving problems and providing excellent customer service, even outside normal hours.Cooperating with other departments to ensure that guests' needs are met.Preparing and distributing night shift financial and operational reports.Managing security and emergency operations in accordance with hotel protocols. Show less

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  Sagemcom

  Apr 2006 - Jun 2006

  Support technique informatique

  Provided IT support to customers by assisting with technical issues related to Sagem Communications products and services.Engaged with customers in outbound and inbound calls to provide assistance, troubleshoot problems, and address inquiries.Utilized strong communication skills to explain technical concepts to non-technical customers in an understandable manner.Handled telesales tasks by introducing new products, explaining features, and promoting relevant offers.Assisted customers with internet-related inquiries, including connectivity and configuration issues.Collaborated with a diverse team to ensure prompt and accurate customer assistance.Demonstrated exceptional patience and empathy while resolving customer concerns. Show less

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  Monaco communication

  May 2006 - Jun 2007

  Area sales manager - italy

  Proactively prospecting new business in Monaco & Italy both via telephone and face to face for the prestigious Magazines: “TV-Monaco & Monaco Madame”.Quota Bearing New business role in Media and communications market.Sold into companies such as Ferrari, Volkswagen, Accor group, Suzuki, Riviera Radio, General Motors, etc.Deal values ranged from €5k to €100kNegotiating with Communications Director or Owners within Medium and Top 500 companies.

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  Kingsway hall hotel limited

  Jun 2007 - Feb 2008

  Night auditor

  Supervision of hotel activities during night hours, ensuring smooth and efficient operation.Managing guest arrival and departure procedures, including check-in and billing.Accurately checking and maintaining accounts receivable and hotel receipts overnight.Responding to guest queries, resolving problems and providing excellent customer service, even outside normal hours.Cooperating with other departments to ensure that guests' needs are met.Preparing and distributing night shift financial and operational reports.Managing security and emergency operations in accordance with hotel protocols. Show less

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  Marcus evans group

  Nov 2007 - Mar 2008

  Corporate sales & marketing executive

  Researching leads to find best prospects for the Top sports events. Deal values ranged from £19K to £250K Dec 07 to Feb 08Prospecting, Negotiation, promoting and selling VIP Hospitality package with C Level Executives within FTSE 500 Org.Sold directly into companies such as JCDecaux, Reuters, HSBC, Credit Suisse, Citi Group, KPMG, Accenture, UBS, etc.

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  Vfi overseas property

  Jul 2008 - Jan 2009

  Business development manager

  • Management and research of a worldwide agents network (achievements & development of an active network in Europe & MENA) - Conducting a turnover in 3 months of 2M€ +• Real Estate Project Management: business strategy, marketing, architecture, andmonitoring progress• Setting up a branch in Tunisia: research, development, furniture, recruitment of the sales team (10 pers.) prospecting developers to win exclusive mandate (target: sea resorts)

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  Home in tunisia

  Jan 2009 - now

  Development of Home in Tunisia's strategic vision, with a focus on providing high quality, diversified real estate services in the Sahel region of Tunisia.Supervision of all operational activities, including transactions, management, leasing, fundraising and collaboration with other agencies through the HIT Inter-Agency Service.Building a high-performing and motivated team, fostering a collaborative and results-oriented working environment.Developing key partnerships with industry players, investors and other stakeholders to drive growth and innovation.Continuously seeking out new opportunities for expansion and development, particularly in the new-build programme and flat and villa hunting sectors.Overseeing management with a guarantee against unpaid rent to ensure security and peace of mind for owners. Show less

  • Shareholder 🇹🇳

    Sept 2014 - now

  • Managing Director

    Jan 2009 - now
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  T.h.d ltd

  Jan 2009 - Sept 2014

  Co-manager and sales manager

  Commercial sector & Sales; www.taylorhamila.com ) Tunisia• Recruitment, training and management of 7 Sales people + 1 webmaster / designer: defining target and duties, • Development of professional networks and business development • Participation in international exhibition to promote overseas properties. • Setting up of marketing materials: brochures(Powerpoint, PDF), guide of Tunisia, design and update a website, referenced on search engines , Broadcast advertising on property web portals, magazines, customer’s referals system. • Promotion of the project "Kantaoui Resort (120-appt holiday investment « over 50% sold off plan » )- Design the building project (market research, architectural plans, ROI and Yields survey) - Sales via my worldwide agents network • consulting, company formation onshore / offshore, tax exemption, market research, Survey… Show less

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  New emerging world solutions

  Jan 2010 - now

  Senior partner

  NEWS is Property Developer, Overseas Property Agency and Consultancy Company, New Emerging World Solutions are currently the overseas property specialist.The executive team, based in London, Dubai and Tunisia, manages an international network of agents, working out of the United Kingdom, Europe, America, Far East, Russia and Middle East.NEWS administration offices in London and Tunisia provide support for all agents worldwide.NEWS have English speaking lawyers offering a full legal support to all their agents and clients worldwide.Developing and commercializing low cost luxury apartments to meet international demand is one of our roles, but also rental management, inspection trips, business start ups, investment advice, mortgage and financial services worldwide. Show less

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  San remo restaurant

  Jan 2010 - Aug 2010

  Owner

  Creation and complete management of the Italian restaurant San Remo, offering a refined and authentic culinary experience.Design of a varied menu featuring traditional Italian dishes prepared with top-quality ingredients.Supervision of the kitchen team and service staff to ensure impeccable service and maximum customer satisfaction.Creating a warm and friendly atmosphere in the restaurant, where customers can enjoy a pleasant dining experience.Managing day-to-day operations, including menu planning, purchasing, reservations and financial management.Active participation in promoting the restaurant through various marketing and communication channels. Show less

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  Groupe tunisie patrimoine

  Apr 2016 - now

  Co founder and shareholder

  Creation and development of Tunisie Patrimoine as a company specialising in the marketing of new property, rental management and co-ownership management.Implementation of a commercial strategy to promote new property projects to a diversified customer base.Establishing solid partnerships with trusted property developers to guarantee a varied and attractive portfolio of new-build properties.Managing a skilled team for marketing, rental management and co-ownership, ensuring customer satisfaction and compliance with standards.Providing efficient and professional rental management, ensuring the maintenance of properties and the well-being of tenants.Proactive administration of co-ownership trustees to ensure proper management of co-ownership properties and compliance with regulations. Show less

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  Keller williams realty, inc.

  May 2019 - Jan 2020

  Associate

  Active participation in the real estate revolution through the Keller Williams Interdependent and Agent-Centric model.Work closely with clients to understand their real estate needs and provide customized solutions.Using Keller Williams' innovative tools and resources to maximize the visibility of properties for sale or lease.Constantly seeking out new opportunities in the real estate market, leveraging the expertise and support of Keller Williams.Using advanced negotiation skills to reach mutually beneficial agreements between the parties involved.Providing exceptional customer service, based on trust, transparency and open communication. Show less

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  Antique immo business center

  Mar 2020 - now

  Agent immobilier

  Working closely with clients to understand their property needs, whether buying, selling, renting or seeking finance.Provide expert advice on available properties, with a particular focus on properties in the Sahel region of Tunisia, including the communes of Sousse.Manage a portfolio of properties, ensuring that transactions run smoothly from start to finish.Actively co-operate with colleagues from various agencies through the HIT Inter Agency Service, to ensure varied and exclusive property options for clients.Implement effective marketing strategies to promote properties for sale or rent.Negotiate with stakeholders involved in property transactions to reach mutually beneficial agreements.Providing in-depth assistance to clients in their search for finance, exploring various options to obtain the best terms. Show less

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  Confédération des entreprises citoyennes de tunisie (conect)

  Jan 2023 - Apr 2024

  President du bureau regional centre de la gpai

  Président du bureau régional du Centre au sein du Groupement Professionnel des Agences Immobilières, CONECT - Confédération des Entreprises Citoyennes de Tunisie. Passionné par le développement de l'immobilier, je travaille à promouvoir l'excellence et à renforcer la collaboration au sein de notre communauté, contribuant ainsi à l'évolution dynamique du secteur immobilier en Tunisie

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  Corfac international

  Jul 2023 - Jul 2024

  Commercial real estate specialist

  Participation in the Corfac International network as representative for Tunisia and the African continent.Working closely with real estate and international business professionals to facilitate cross-border transactions.Researching and identifying real estate investment and business opportunities for international clients interested in Tunisia and Africa.Providing strategic advice on real estate and business markets in Tunisia and on the African continent.Establishing trusted relationships with international partners and coordinating business development activities.Participating in international conferences and events to promote business opportunities in Tunisia and Africa. Show less

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  Steigenberger hotels and resorts

  Jan 2024 - now

  Consultant en affaires

  🏨 Hotel Finder at Steigenberger GroupThrilled to be part of the dynamic team at Steigenberger Group as a dedicated Hotel Finder! 🌟 In my role, I specialize in identifying and securing new hotel management opportunities to enhance the prestigious Steigenberger portfolio.🔍 Key Responsibilities:Market Research: Conducting comprehensive market analysis to pinpoint potential hotel partners aligning with Steigenberger's standards and vision.Negotiation: Skillfully negotiating management contracts and agreements, ensuring mutually beneficial partnerships for both Steigenberger and the hotel owners.Relationship Building: Cultivating strong relationships with property owners, developers, and industry stakeholders to foster collaboration and long-term success.Due Diligence: Performing thorough due diligence on prospective properties to assess feasibility, market positioning, and potential for successful management.Brand Alignment: Ensuring that selected hotels seamlessly align with the Steigenberger brand, maintaining high standards of quality and service.💼 Why Steigenberger:Joining forces with Steigenberger allows me to contribute to the growth of a renowned brand with a rich legacy in the hospitality industry. It's not just about finding hotels; it's about curating exceptional experiences and elevating the hospitality landscape.🌐 Connect with me:I am eager to connect with fellow industry professionals, hotel owners, and developers who share a passion for excellence in hospitality. Let's explore exciting opportunities together and redefine the future of upscale hotel management!#HotelManagement #SteigenbergerGroup #Hospitality #BusinessDevelopment #HotelFinder Show less