Experience

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  Liliana's boutique

  Jul 2012 - Jul 2014

  Marketing and sales associate

  • Designed and executed marketing campaigns and events in order to raise funds for e4c• Performed administrative duties including eCommunication, answering phones, and coordinated social media accounts • Utilized tools including social media and Google Applications to communicate with clients and suppliers• Proven ability to anticipate customer needs as I generated daily sales averaging from $700 to $3000 per day at Liliana’s Boutique• Engaged customers through extensive product knowledge of high-end fashion lines• Created and maintained Facebook, LinkedIn, and Twitter accounts as well as the store website Show less

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  Red lobster

  Jun 2014 - Sept 2015

  Service assistant and hostess

  • Assisted servers by serving customers food and cleaned tables• Initial point of contact; greeted customers and sat guests• Estimated wait times for guests and monitored the guest waiting list• Tended to client queries and used point of sale systems• Trained new hosts and hostesses

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  Mcdonald's

  Jul 2017 - Mar 2020

  Guest experience leader

  • Organized an effective workflow system that led the team to #1 in a regional competition• Consult and negotiate with customers to identify their needs and recommend products• Successfully implement guest experience touch points including greet, connect, deliver, and farewell• Prioritize orders to maximize efficiency and organize an efficient workflow• Motivated to continuously exceed daily sales quotas for ongoing promotions• Train new employees by guiding them through the POS system and use of equipment to increase their productivity and confidence Show less

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  Impactrio

  Apr 2021 - Aug 2021

  Digital content creator

  ∙ Consult with the CEO in order to build a web application that is designed to connect entrepreneurs and social purpose organizations∙ Review, rewrite and create website content including landing pages content in order to support organizational goals∙ Perform SEO analyses and write blog articles

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  Dreamcatcher nature-assisted therapy

  Jun 2021 - Sept 2021

  Marketing assistant

  ∙ Created and implemented new marketing initiatives in order to attract tourists and improve customer reach∙ Demonstrated ability to lead clients through programs and use sales techniques to promote ongoing events∙ Developed strong prioritization and multitasking skills from successfully managing multiple marketing projects and duties ∙ Communicate effectively with team members in order to coordinate events and plan marketing strategies∙ Routinely update the organization website and social media accounts, in order to promote ongoing programs and produce content that aligns with company's brand Show less

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  Enterprise

  Sept 2021 - now

  • Assistant Branch Manager

    Aug 2022 - now

  • Management Assistant

    Jul 2022 - Aug 2022

  • Management Trainee

    Jan 2022 - Jul 2022

  • Management Trainee Intern

    Sept 2021 - Jan 2022