Claire James - CertIOSH, BEng.

Spot Hire /Damage Recharge Administrator

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West Midlands, England, United Kingdom

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Timeline
About me
Regional QHSE Manager (Cold Stores) at GXO Logistics, Inc
Education
- Dronfield Henry Fanshawe School
  1999 - 2001
  A Levels Physics, Chemistry, Maths & Mechanics, General Studies
- University of Roehampton
  2022 - 2025
  BSc Chartered Management Degree Apprenticeship
- University of Manchester - Institute of Science and Technology
  2001 - 2004
  BEng (Hons.) Chemical Engineering
Experience
- Royal Mail
  Aug 2004 - Oct 2005
  Spot Hire /Damage Recharge Administrator
- NHS
  Oct 2005 - Sept 2006
  Medical Secretary / Personal Assistant
- Wincanton
  Sept 2006 - Jun 2011
  Initially seconded into the position tasked with restoring order to Health & Safety management systems on site. Conducted a wide-scale review of all site H&S documentation, processes and procedures in accordance with site operations. Responsibilities included Risk Assessment, Accident Investigation, production and training of Safe Systems of Work, on-site H&S training, monitoring, analysing and reporting on H&S performance, planning for continual improvementof H&S standards and promoting a positive H&S culture at all levels. Show less Responsibilities included: Managing a team of up to 25 warehouse staff operating across all warehouse functions from order picking to dispatch, achieving and exceeding KPIs, monitoring and measuring performance of team and individuals, handling various HR-related issues such as time-management and absenteeism, providing cover to the Shift Operations Manager. During this time I was also involved in several projects including conducting an extensive review of all site operational procedures with the aim to achieve consistency of standards throughout the operation. Show less
  - Health & Safety Support Manager
    Apr 2009 - Jun 2011
  - Graduate Trainee / Warehouse First Line Manager
    Sept 2006 - Apr 2009
- GIRO FOOD LIMITED
  Aug 2011 - May 2012
  Operations, Health & Safety Support
  Being the sole NEBOSH qualified member of the team, this role combined all aspects of operational management with a heavy emphasis on Health & Safety in an advisory capacity. Responsibilities also included the maintenance of and compliance with British Standards ISO 9001 and ISO 14001 within the company.
- Poundland & Dealz
  Jun 2012 - Oct 2014
  Health & Safety and Process Manager (Distribution)
- Argos
  Oct 2014 - Apr 2021
  Facilities, Health & Safety Manager
- GXO Logistics, Inc
  May 2021 - Aug 2024
  QHSE & Facilities Manager
- XPO Logistics Europe
  May 2021 - May 2021
  QHSE & Facilities Manager
- GXO Logistics, Inc.
  Aug 2024 - now
  Regional QHSE Manager (Cold Stores)
  Supporting our cold stores across the UK in all QHSE related matters
Licenses & Certifications
- NEBOSH National General Certificate
  IOSH
- Dangerous Goods Safety Advisor (DGSA - Road)
  SQA
  Apr 2023
- Fire Risk Assessor
  The Institute of Fire Safety Managers - IFSM
  Sept 2022
- HACCP
  High Speed Training
- Level 5 Diploma in Occupational Health & Safety
  City & Guilds
  Aug 2020