Deep Enrich
Kyle Curtis
43 followers
Silver Spring, Maryland, United States
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About me
EFT Manager - Bank Fund Staf FCU
Education
Georgetown University
2014 - 2016Master's degree Sport and Fitness Administration/Management
University of Pittsburgh
2007 - 2011Bachelor of Science - BS Political Science and Government 3.2University of Pittsburgh
2007 - 2011Bachelor's degree Political Science and Government
Experience
Capital One
Apr 2017 - Sept 2019Digitally engage banking customers by illustrating both the convenience and necessity of utilizing online banking products. Assist customers with all banking inquires, fraud prevention, and provide technical support.
Ach Operations Supervisor
Apr 2019 - Sept 2019Retail Acquirer/ Coordiantor
Apr 2017 - Apr 2019
FedChoice Federal Credit Union
Oct 2019 - Jan 2022ACH ManagerManaged all ACH operations for the Credit Union including payment processing, Reg D & E compliance, and workflow automation. Cross collaborated with IT team on a variety of automation projects to assist with early payroll posting, allowing account holders to receive direct deposits up to one business day early.
Bank-Fund Staff Federal Credit Union
Feb 2022 - nowManager of EFT ServicesCurrently oversee all electronic funds transfer operations and strategic initiatives for Bank Fund Staff Federal Credit Union. The specific products managed are ACH, Zelle, Checks, and ATM's. As the product owner, I am directly responsible for our payment processing systems, more specifically - identifying inefficiencies, ensuring regulatory compliance, financial forecasting/budgeting, product performance review, and managing SLA's
Licenses & Certifications
- View certificate
Certified Scrum Product Owner (CSPO)
Scrum AllianceNov 2022
- View certificate
USF Lean Six Sigma Yellow Belt Certification
USF Corporate Training and Professional EducationApr 2023
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