
Violet Drenkova
Front Desk Receptionist

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About me
Senior EA + B2B Digital Marketing Strategist l Event Specialist I Social Media and Brand Enthusiast 🚀
Education

St Catharine Academy
2005 - 2009High School HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES 4.0 GPA
Experience

Exhale Spa
Jan 2013 - Jan 2014Front Desk Receptionist• Greeted customers entering the spa and assisted each guest with check-ins and other inquiries.• Ensured superior spa experience by addressing guest concerns, demonstrating empathy and resolving problems in an efficient manner.• Scheduled and confirmed customers' appointments via phone and email.• Multi-tasked while staying mindful during daily business operations.

Laura Mercier Cosmetics
Mar 2014 - Feb 2015Makeup Artist
BLINQ
Apr 2015 - Nov 2015Marketing / Concierge Specialist• Created successful marketing campaigns and stayed on top of industry trends. • Collected market research about consumer requirements, habits and trends.• Responded to marketing queries via phone, email or social media. • Delivered useful information on local features, entertainment and recreation to users.

GreenThumb, Inc
Dec 2015 - Mar 2017Executive Assistant to CEO• Managed executive’s calendar and tracked travel / meeting expenses; worked closely with finance to ensure spending was aligned and within budget.• Organized company meetings, including scheduling, sending reminders and arranging catering when necessary.• Maintained strict confidentiality with sensitive information, records and personal matters. • Produced and edited surveys, marketing reports and correspondence.

Bobbi Brown Cosmetics
Jun 2017 - Nov 2017Account Manager (Maternity Cover)• Lead efforts to develop, plan and execute in store counter events.• Exceeded counter sales goals established by the company.• Worked closely with the Department Manager and the Buyers to identify areas for development and missed opportunities.• Coached Beauty Advisors on daily sales operations and customer care.• Established a strong, loyal customer base of repeat customers and client referrals.
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DICE (EA Digital Illusions CE AB)
Jun 2018 - Sept 2019Project Manager Global Marketing Team / Executive Assistant to VP• Tracked project performance, specifically to analyze the successful completion of short and long-term goals using workflow tools.• Prepared and edited correspondence, communications, presentations and stand-up meetings.• Oversaw the VP's calendar a heavy meeting schedule which often consisted of international participants and travel arrangements.• Coordinated team activities, business meetings including on /off site logistics, staff meeting agendas, events and other cross functional activities. • Supported hiring and onboarding activities. Show less

Albacross
Jan 2022 - Jul 2022Office Manager• Drove and strengthened the company culture by creating a fantastic employee experience, including recruiting, on-boarding, employee branding, team events and After Works.• Worked with different channels to source and support the recruitment of top talent candidates for different departments.• Created a recruitment process that holds a high and professional standard.• Provided general operational support for the office and the teams.• Managed vendor and service provider relationships.• Performed administrative tasks that involve cooperating with Finance: handling receipts, incoming invoices and supporting the Finance Department in preparations of monthly financial reports. Show less

Georges Hobeika
Aug 2022 - nowExecutive Assistant to CEO• Acts as the first point of contact between the CEO & executives, team, clients and other external partners.• Works closely and effectively with the owner to keep him well informed of upcoming commitments and responsibilities, following up appropriately. • Handles designer's mail, business messages and meetings. • Arranges and co-ordinates director's travel in conjunction with in-house affairs and booking of local transportation when necessary.• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, and other tasks that facilitate the owner's ability to effectively lead the company. • Organizes and prepares for fashion events, including the planning of logistics from start to finish alongside the project management team.• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the owner some of which may have organizational impact. Show less

CODERS
Oct 2022 - nowDigital Marketing Assistant to Marketing/Sales Team• Building strong relationships with customers.• Performing administrative tasks to ensure the functionality of marketing activities.• Assisting in developing and implementing our strategy across social media platforms and website, with the goal of expanding customer engagement, building brand awareness, and supporting company objectives.• Overseeing email marketing campaigns by designing and creating email templates, managing email databases and tracking metrics.
Licenses & Certifications
- View certificate

Digital marketing landscape
MetaJun 2023 
Google Analytics Individual Qualification
GoogleAug 2023
Digital Marketing Expertise Course
HubSpot AcademyApr 2023- View certificate

Content Marketing and SEO Fundamentals
SemrushApr 2023
Languages
- enEnglish
- geGerman
- buBulgarian
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