Heather Cristina

Experience

• 

  Qwest Communications

  Feb 1998 - Jan 2001

  Developer

  • Workflow Software Developed workflow software for 2 operations teams.• Intranet Management Developed and maintained 3 departmental intranet sites including design, development, infrastructure and databases.• Administered Linux Apache web server and Linux PostgreSQL Database.• Developed and implemented real-time database order tracking software.

• 

  GreatLand Insurance

  Jan 2001 - May 2002

  Developer

  • Actuarial Models Created Actuarial Data Models and reports for Insurance underwriting• Performance Review System Developed internal performance review application.• Software Applications Developed web-based software applications using ASP, VBScript, COM Objects, JavaScript and SQL.

• 

  JPMorgan Chase

  Jan 2002 - Mar 2009

  Senior Systems Automation Software Engineer

  • Workflow Tool Development Managed the development and testing of a financial maintenance workflow tool for the firm’s legal entities to ultimately achieve $7.9MM in annual operations and technology savings.• Monitoring Implemented monitoring for over 12k Unix and Windows servers using Tivoli and Infovista. Led software development of a workflow application to automate infrastructure build.• Web Channel Monitoring Implemented web channel monitoring for bankone.com.• Server Inventory System Application Manager for server inventory application that utilized monitoring endpoints to collect server identification.• UX Design Designed the User Experience (UX/UI) for the Technology & Operations organization. Show less

• 

  Resource Interactive

  Apr 2009 - Nov 2010

  Application Development Manager

  • Client List Gain, Victoria’s Secret, The Home Depot, Hewlett-Packard, L.L. Bean, Coca-Cola, Wendy’s, Merrell, Bath & Body, Head & Shoulders, Clairol, Clairol Professional, TomTom, Dress Barn, The Limited• Application Development Management Managed $18MM/year in client application development projects through the entire development lifecycle: scope definition, estimation, application development, financial tracking, implementation and resource management.• Gain Site Management Managed Proctor & Gamble’s Gain Fabric Detergent & Dish Washing Liquid consumer site (http://ilovegain.com) including content management, applications, advertising campaigns, Facebook and X (Twitter).• Digital Media Strategy Partnered directly with Facebook to develop a social media strategy for Gain that was adopted as Facebook’s standard for digital media strategy. Gain’s Facebook fan base grew over 300K users in 5 months through the use of creative and engaging Facebook applications.• Home Depot Visualizer Managed development of Home Depot’s Home Inspiration tool that allows consumers to visualize flooring, paint and tile products.• Head & Shoulders Managed the development of the Troy Polamalu hair site for Head & Shoulders (http://troyshair.com). • Victoria’s Secret Managed VS Social Media applications (video players) posted in-stream.• Site Redesigns L.L. Bean Responsible for the development and redesign of the L.L Bean Site as well as Merrell, The Limited and Dress Barn.• Nutritional Database Managed the Online Nutrition Management for Wendy’s and Coco-Cola.• Site Management Application Development and website management for Clairol.com including hair color visualization tools, content management, ratings, reviews, color pallets and video streaming. Show less

• 

  Allen, Williams & Hughes Company (AWH)

  Nov 2010 - Nov 2012

  Application Development Manager

  • Application Development Management Managed application development and client relationships of Silicon Valley software development firms including creation of new products and execution of software development initiatives.• Business Management Managed all aspects of the business including setting pricing for contracts, controlling profit margin, creation of Statements of Work (SOW), managing development resources, client communication and ideation for new products.• Nationwide Children’s Hospital Implemented the content management platform for Nationwide Children’s Hospital and Kettering College.• Department of Youth Services Managed development of youth tracking system for Department of Youth Services Juvenile Detention Centers.• Mobile Development Managed application delivery for iOS, Android, Social Media platforms, desktop and browser. Also managed development of Java, .NET, Mobile Application Development Platform (MAPD), Titanium/Appcelerator and Team Foundation Server (TFS).• UX Design and Testing Managed User Experience (UX/UI) and feature design sessions with clients.• Creative Asset Management Responsible for the design and development of over 3k creative assets. Show less

• 

  JPMorgan Chase

  Nov 2011 - now

  • Cloud Migration Responsible for the cloud migration of CCB Data Engineering Platforms including Prophecy, Ab Initio and Informatica with over 20k unique data pipelines. These platforms were initially hosted on-prem moving data to Hortonworks, Cloudera and Teradata. The platforms and data pipelines were migrated to AWS EKS and moved data to the CCB S3 Data Lake and Snowflake.• Cloud Technologies Implemented cloud-based data engineering solutions using AWS technologies, including Lambda for serverless computing, S3 for scalable storage, EFS for shared file systems and AWS Transfer Family (MFTS) for secure data transfer.• Contract Management Owned and managed vendor contracts for $30MM in software and services.• Modernization in the Tech Center Co-Leads the Modernization workstream for the Columbus Technology Center which includes Hackathons, Code-Fix-It Days, Cohort training and technology talks. Brought in technology conferences such as MongoDB, AWS Game Days and Aurora Immersion days.• AWS Certification Courses Taught AWS course in cloud infrastructure, security, cost optimization and to preparation for the AWS Solutions Architect certification exam.• Leadership Lead and managed development teams, overseeing design, task delegation and timely delivery of software. Skilled at providing direction and breaking down complex ideas into actionable engineering steps. Ensures that team members have clear direction and know how to achieve goals.• Resource Management Managed the resource ‘trading floor’ for Data Technology developers, helping align development activities to the teams with the most demand.• Product Intake Managed product intake from 16 Lines of Business into the organization including estimation, prioritization, escalation management and communication. Show less • Cash Management Application Responsible for the end-to-end development of an enterprise cash management system using data science to optimize cash flow to JPMorgan Chase Branches and ATMs. Oversaw design, development and deployment while ensuring scalability, security and integration with financial systems.• Acquisition and Compliance Application Portfolio Managed the implementation of the Anti-Money Laundering Currency Transaction Reporting application and the Foreign Account Tax Reporting application. These applications were optimized for large-volume data processing.• Leadership Resource management including development resource assignments and contract management for hardware/software initiatives and staff augmentation.• Financial Management Provided financial capitalization recommendations for software development. Show less

  • Senior Executive Director of Software Engineering

    Jan 2016 - now

  • Vice President

    Nov 2011 - Apr 2016