
Mohammad Al Moafa
Branch Manager

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About me
Trade Finance Specialist @ Riyad Bank | Senior Manager | Cash Management | Corporate Banking Specialist
Education

King Abdelaziz University
2013 -Bachelor Business Administration - Marketing
King AbdulAziz University
-Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
King AbdulAziz University
2008 - 2013بكالوريوس إدارة الأعمال - تسويق Marketing
Experience

Honda Motor Co., Ltd.
Sept 2002 - Mar 2005Branch Manager• I managed the operations of the company’s main branch for Honda cars on ALtahlyah Street, leading staff and ensuring the smooth functioning of the showroom.• Developed and executed marketing strategies and sales plans to achieve the monthly target for automobile sales in terms of numbers and value.• Prepared sales forecasts based on historical data and market indicators and coordinated with the supply chain team to ensure the availability of an optimal mix of models of Honda cars in the showroom.• Coordinated with the accounts department and provided details of daily vehicle sales and collected payments per company rules. • Dealt with all staffing matters, including preparation of duty rosters, allotment of tasks, attendance, and leave, and ensured motivation to improve productivity and performance.• Participated in International Motor Shows in Riyadh as a member of the AHCL team and helped promote brand awareness and sales of Honda cars. Show less

Qanawat Connect Solutions LLC
Mar 2005 - Nov 2006Branch Manager• I Led a team and managed operations of the Al Tahlia Riyadh branch dealing with sales and distribution of mobile telecom products and services of Mobily company• Developed and implemented marketing strategies and sales plans to achieve sales, revenue, and growth targets in all segments of data and mobile lines.• Assessed daily work requirements and allotted tasks to team members, ensuring smooth and flawless branch operations with quality customer service.• Coordinated with the Mobily team to ensure up-to-date information on products, services, tariffs, plans, and offers to meet customer expectations. Show less

Riyad Bank
Dec 2006 - now• Supervisor of Letter of Guarantee’s Department• We are managing and releasing all the LGs/amendments/Cancellations.• Handle all system-related issues.• Advise for any modifications required in the system.• Handle system testing for all LG’s applications• Handle/respond to all customer inquiries.• Provide required services to customers to meet their trade finance requirements related to letters of guarantee (LG).• Receive and review applications for new LGs from the customer, ensure completeness, and obtain required clarification for processing applications. • Coordinate and ensure the on-time issue of documents, including new LGs, amendments, and cancellations as per customer instructions and requirements.• Prepare and issue periodic statements and reports on trade finance documents like LGs and maintain all documentation required under the banking regulations. Show less • I participated in the sales and installation of point of sales (POS) devices for customers in the retail sector contributing to the achievement of predefined targets.• Managed a sales and technical personnel team, allotted tasks based on day-to-day workload, and monitored execution to ensure on-time and quality completion of all planned activities.• Verified customer orders and ensure completeness and validity of all submitted documents before processing applications to fulfill customer requirements.• I monitored and ensured all valid applications for POS devices in the bank's system and with the Saudi Central Bank (SAMA).• Interfaced with customers to understand their requirements, provided details of various POS options available, and finalized agreements to install POS devices to meet customers' operational needs.• I liaised with vendors of POS devices outsourced by the bank and expedited the execution of orders, including on-time installation and start-up of devices at customer premises.• They coordinated with customers, vendors, and the internal technical team in identifying and resolving problems and issues encountered during the installation of devices at customer premises.P a g e | 2 of 2Internal• Prepared and submitted weekly and monthly reports of all orders executed, including details of customers and POS devices, to operations and technical support teams. Show less
Trade Finance Specialist
Nov 2013 - nowSenior Officer – Point of Sales
Dec 2006 - Nov 2013
Licenses & Certifications
- View certificate

Leadership Foundations
LinkedInSept 2021 - View certificate

Soft Skills for Sales Professionals
LinkedInAug 2021 - View certificate

Sales Negotiation
LinkedInAug 2021 
دبلوم معهد الادارة العامة - مبيعات
معهد الإدارة العامة- View certificate

Creating Positive Conversations with Challenging Customers
LinkedInJul 2021 - View certificate

Customer Service: Managing Customer Feedback
LinkedInJul 2021 - View certificate

Leadership Strategies for Women
LinkedInAug 2021 - View certificate

Quality Standards in Customer Service
LinkedInJul 2021 - View certificate

You Need a Career Development Plan
LinkedInDec 2023 - View certificate

Creating a Positive Customer Experience (2017)
LinkedInJul 2021 - View certificate

Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInAug 2021 - View certificate

How to Motivate Yourself to Do What’s Most Important
LinkedInDec 2023 - View certificate

How Leaders Can Motivate Others by Creating Meaning
LinkedInSept 2021 - View certificate

Selling with Stories, Part 1: What Makes a Great Story?
LinkedInAug 2021 - View certificate

Asking Great Sales Questions
LinkedInJul 2021 - View certificate

Leadership Tips, Tactics and Advice
LinkedInAug 2021 - View certificate

Customer Service Mastery: Delight Every Customer
LinkedInJul 2021 - View certificate

Customer Service Strategy
LinkedInJul 2021 - View certificate

Marketing on Twitter
LinkedInJun 2021 - View certificate

Managing Customer Expectations for Managers
LinkedInJul 2021 - View certificate

Prepare Yourself for a Career in Sales
LinkedInJul 2021 - View certificate

Digital Marketing Foundations
LinkedInJun 2021 - View certificate

Content Marketing for Social Media
LinkedInJun 2021 - View certificate

Marketing Tools: Social Media (2019)
LinkedInJun 2021 - View certificate

Marketing on LinkedIn
LinkedInJun 2021 - View certificate

Marketing on Instagram
LinkedInJun 2021 - View certificate

Sales Forecasting
LinkedInJun 2021 - View certificate

Sales Operations
LinkedInJun 2021 - View certificate

Sales Management Foundations
LinkedInJun 2021 - View certificate

Marketing Tools: The Top 50 Digital Marketing Tools and Services
LinkedInJun 2021 - View certificate

Social Media Marketing Foundations
LinkedInJun 2021 - View certificate

Social Media Marketing Tips
LinkedInJun 2021 - View certificate

Sales Fundamentals
LinkedInJun 2021 - View certificate

Social Media Marketing: ROI (2019)
LinkedInJun 2021
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