Ravi Singh

Experience

• 

  NostraGamus || Gambit Sports

  Jan 2018 - Oct 2021

  - Track & analyze key customer experience metrics.- Build customer segmentation and user behavior prediction models and increased revenues 7 times during lockdown.- Implement features/changes in the App and CMS according to the new business model. - Work closely with the product managers to ensure customer cases are identified and flagged and responded to.- To collate, analyze and present data and drive clear insights that improve KPIs.- Work with Business teams (Revenue, Marketing), etc on returns leakages/inefficiencies in the system (category, revenue & pricing constructs etc).- Regular analysis and experimentation to find areas of improvement.- Increased the daily users on the app from 15000 to 50000. Show less - Drive digital marketing on social media platforms (YouTube, Instagram, Telegram & Blogs) to accelerate a brand’s awareness and acquisition- Develop and scalable commerce funnels for acquisition and growth- Develop data-based models for online growth of the brands- Build partnerships to drive acquisition and growth of our influencer marketing platform- Coordinate with the supporting teams (Content, Finance, and Technical team)for the smooth flow of the process.- Recruit, manage and grow new partners and affiliates around India with a focus on priority markets.- Helped to grow clients’ business and company revenue 5 times more with the help of affiliate partnerships.- Worked closely with a finance team and manage invoicing process with affiliate partners.- Making a monthly budget for engagement and retention plans including communication and offer plans.- Communicating with customers through push notifications, messages, email outreach, etc. Show less

  • Business Analyst

    Jan 2020 - Oct 2021

  • User Acquisition & Engagement Manager

    Jun 2019 - May 2020

  • Game Operations Manager

    Jan 2018 - May 2019
• 

  U2opia Mobile

  Oct 2021 - now

  - Led the development and launch of a new live streaming product Wootv.- Managed a cross-functional team, including engineers and designers, to deliver the project on time and under budget.- Prepare ideation docs User led BRDs), brainstorming on the same and makingPRDs and getting it delivered in collaboration with UX & Tech teams.- Worked with the UX team, to help shape your ideas into a simple, integrated,and intuitive UI for internal & external customers.- Data driven new features rollout & updation.- Conducted competitive analysis to inform product positioning, leading to a 15%increase in product adoption.- Developed and executed a go-to-market strategy Show less

  • Product Manager

    Apr 2022 - now

  • Senior Business Analyst

    Oct 2021 - Apr 2022