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Ratul Mandal

Ratul Mandal

Intern

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location of Ratul MandalDelhi, India

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  • Timeline

  • About me

    Actively looking for opportunities | KAM in Cogoport | PGDM '23 - JIMS ROHINI [Marketing & Business Analytics] | BCA GRAD '21

  • Education

    • Dhanbad Public School, Dhanbad

      -
      Matriculation

    • Delhi Public School, Dhanbad

      2016 - 2018
      Intermediate PCM

    • Techno India University

      2018 - 2021
      Bachelor's degree Computer Science

      Activities and Societies: Actively participated in all the technical workshops. And spent playing football in college sports. And, as a photographer and editor managed the Cultural Committee of the college since 1st Year.

    • Jagan Institute Of Management Studies(JIMS Rohini)

      2021 -
      Master of Business Administration - MBA

  • Experience

    • ICICI Bank

      May 2022 - Jul 2022
      Intern

      Knowledge of the ICICI bank's culture and operating procedures• Did tele calling to various clients regarding various personal loans and life insurances.• Learnt front desk operations, and how the various platforms have to offer service.• Went to Customer’s residence regarding their respective KYC of their accounts.• Helped and learnt the process of account opening of different businesses.

    • Cogoport

      Feb 2023 - now
      Key Account Manager

      • Managing end-to-end logistics operations, including shipping, freight, and customs clearance.• Coordinating with carriers, vendors, and customers to ensure timely delivery and pick up of shipments.• Tracking and monitoring shipments to ensure they are on schedule and proactively addressing any issues that arise.• Maintaining accurate records and documentation related to shipments and logistics operations.• Resolving customer complaints and inquiries related to logistics operations. Show less

  • Licenses & Certifications