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Syam Kumar

Syam Kumar

Customer Service Executive

Followers of Syam Kumar56 followers
location of Syam KumarErnakulam, Kerala, India

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  • Timeline

  • About me

    Business Development Manger with V & S Seair Logistics Pvt Ltd

  • Education

    • M.S.M.College,Kayamkulam

      2003 - 2006
      Bachelor of Commerce (B.Com.) Business/Commerce, General Pass

      Co-opereation

  • Experience

    • M.M.Automobiles

      Jun 2006 - Nov 2010
      Customer Service Executive

       Keep book entry for day to day operations. Give information about the product and resolve their problem on product. Make the Showroom and out door Sales.

    • Edelweiss India

      Jan 2011 - Oct 2014
      Supervisor of Airline Ticketing and Tour Operation

       International and Domestic Airline Ticket Reservation. Co-ordinate tour operations Assist day to day works Visa processing Passport applying process

    • AISATS,newdelhi

      Jan 2015 - Jan 2016
      Customer Service Agent

       Dealing with passenger enquiries about flight departures and arrivals. Check-in passengers in giving seat numbers.(Using AMADEUS) Providing boarding pass and luggage labels. (Using AMADEUS) Telling passengers about luggage restrictions. Weighing baggage and collecting any excess weight charges. Ask security questions and inform what are the things cannot carry in cabin baggage. Taking care of people with special needs, and unaccompanied children

    • Senfare World Exports

      Feb 2016 - Oct 2016
      Documentation Executive

      * Negotiating with Suppliers* Keep good relationship with the Buyers and exporting firm.* Arranging logistics needs.* Regularly doing marketing with overseas buyers from around the globe.* Getting order from overseas buyers.* Verifying documents from CHA, Shipping line and buyers.*Prepare transportation documents.

    • ATLANTICA SHIPPING AND LOGISTICS PVT LTD

      Nov 2016 - Feb 2017
      Documentation Executive

      Documentation process for Shipping Export and Import.Documentation process for Customs clearance.Assisting operations at the CFS.Preparing all export related documents as per customers’ requirements. (BL, CO, etc..) Issued HBL to Customers for LCL Console & FCL shipments.Submit BL drafts to S.line and confirm the same.Sent Pre alert docs to Counterpart.Updated cargo delivery status to suppliers.Dealing with Overseas agents for import forwarding.Negotiating rates with agents.Tracking Transshipment details and updating to customer.After arrival of shipment, Monitoring Operations up to cargo delivery stage.Preparing docs for customs clearance purpose.Export and Import transport arrangement and coordination. Show less

    • V & S Seair Logistics Pvt Ltd

      Feb 2017 - now

      • Manager

        Feb 2017 - now

      • Documentation Officer

        Feb 2017 - now

  • Licenses & Certifications

    • Maritime Logistics, Export and Import