Amy Schoch

Amy Schoch

Customer Service Representative

Followers of Amy Schoch348 followers
location of Amy SchochSt Paul, Minnesota, United States

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  • Timeline

  • About me

    Senior Manager, Business Development at American Academy of Neurology

  • Education

    • University of Minnesota-Twin Cities

      -
      Bachelor of Science Urban Studies
    • University of St. Thomas

      2014 - 2014
      Digital Advertising Certificate Marketing

      Completed Digital Advertising Certificate Program featuring courses in Internet Marketing, Digital Marketing and Digital Advertising Solutions.

  • Experience

    • McKay Custom Products

      Jun 1995 - Jul 1997
      Customer Service Representative

      Support for 150 outside sales agents, order entry and database management for over 600 wholesale retail customers, resolution of product quality issues and billing disputes. Training and supervision of a seasonal call center.

    • H.B. Fuller

      Jul 1997 - May 2001
      Inside Sales Representative

      Product sales and support services for industrial customers located in northeastern sales territory. resolution of quality issues and outside sales support.

    • Macy's

      Oct 1997 - May 2001
      Retail Sales Associate

      Part-time direct sales contact with retail customers in housewares department requiring extensive product knowledge and creative problem-solving skills.

    • American Academy of Neurology

      May 2001 - now

      Daily maintenance and ongoing support for an association, neurology-specific career center featuring online, email and print based advertising options. Responsible for all strategic planning, sales, marketing and budgets. Sales in excess of $1M since 2013. Responsible for all details of online career week event for members including an online job fair, webinars, printed job guide sales & distribution and promotions. Responsible for two booth displays and promotions to encourage member interaction with career center at an 8-day annual conference (attendance 13,000 in April 2015) and regional conferences. Provides all training and supervision for staff supporting the career center at annual conference and regional conferences (8 people at April meeting). Oversees an editorial calendar and provides direction & SMEs for freelance writers for career center content (articles, webinars). Introduction of two new advertising products: Jobs Email (monthly) and printed job guide (semi-annual) netting approximately $300K in 2015. Introduction of job seeker resources including AAN Mentor Connect (a mentoring program) and Salary Calculator Tool. 34% increase in advertising sales revenue (2012 - 2015)117% increase in candidate applications (2012 - 2015)53% increase in # of candidate registrations (2012 - 2015)47% increase in # of new employer registrations (2012 - 2014) Show less Successful launch of neurology-specific online career center including software evaluation, design requirements and implementation. Daily maintenance and ongoing support for an association, neurology-specific career center featuring online, email and print based advertising options. Responsible for all strategic planning, sales, marketing and budgets. Responsible for all details of online career week event for members including an online job fair, webinars, printed job guide sales & distribution and promotions. Responsible for two booth displays and promotions to encourage member interaction with career center at an 8-day annual conference (attendance 10,000+) plus regional conferences as necessary. Provides all training and supervision for staff supporting the career center at annual conference and regional conferences (typically 4 - 8 people). Oversees an editorial calendar and provides direction & SMEs for freelance writers for career center content (articles, webinars). • 70% increase in advertising sales revenue (2010 - 2012)• 68% increase in candidate applications (2011 - 2012)•146% increase in # of candidate registrations (2011 - 2012)• 83% increase in # of new employer registrations (2010 - 2012) Show less Daily maintenance and ongoing support for print advertising business. Responsible for all strategic planning, sales, marketing and budgets. Responsible for print ad copy editing and layout in monthly member newsletter. Responsible for one booth display and promotions to encourage advertising sales at annual conference. Provides all training and supervision for staff supporting the career center at an 8-day annual conference and regional conferences as needed (typically 2 - 4 people) • 19% increase in advertising sales revenue (2008 - 2010)• 31% increase in # of new employer registrations (2008 - 2010) Show less Daily maintenance and ongoing support for print advertising business. Responsible for all strategic planning, sales, marketing and budgets. Responsible for print ad copy editing and layout in monthly member newsletter. Responsible for one booth display and promotions to encourage advertising sales at annual conference. Provides all training and supervision for staff supporting the career center at an 8-day annual conference and regional conferences as needed (typically 2 - 4 people). • 33% increase in advertising sales revenue (2005 - 2008)• 29% increase in # of new employer registrations (2005 - 2008) Show less Daily maintenance and ongoing support for print advertising business. Responsible for sales and budgets. Responsible for print ad copy editing and layout in monthly member newsletter. Responsible for one booth display and promotions to encourage advertising sales at annual conference. Provided all training and supervision for staff supporting the career center at an 8-day annual conference and regional conferences as needed (typically 2 - 4 people). Successful transition to new pricing structure that represented a 375% increase for most advertisers. • 315% increase in advertising sales revenue (2003 - 2005)• 26% increase in # of new employer registrations (2003 - 2005) Show less Daily maintenance and ongoing support for print advertising business. Responsible for sales and budgets. Responsible for print ad copy editing and layout in monthly member newsletter. Responsible for one booth display and promotions to encourage advertising sales at annual conference. Provided all training and supervision for staff supporting the career center at an 8-day annual conference and regional conferences as needed (typically 2 - 4 people). • 15% increase in advertising sales revenue (2001 - 2003)• 16% increase in # of new employer registrations (2001 - 2003) Show less

      • Senior Manager, Business Development

        May 2018 - now
      • Manager, Career Services

        Dec 2012 - now
      • Senior Program Manager, Products

        Dec 2010 - Dec 2012
      • Program Manager, Product Management

        Dec 2008 - Dec 2010
      • Product Management Coordinator

        Dec 2005 - Dec 2008
      • Dendrite & Products Administrator

        Dec 2003 - Dec 2005
      • Dendrite Editor

        Aug 2001 - Dec 2003
      • Member Services Specialist

        May 2001 - Aug 2001
  • Licenses & Certifications

    • Digital Advertising Certificate - University of St. Thomas 2014

  • Volunteer Experience

    • Extensions Director, Membership Vice-President

      Issued by Minnesota Women of Today
      Minnesota Women of TodayAssociated with Amy Schoch