Maclain Copeland

Experience

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  Grandfather Golf and Country Club

  May 2009 - Jan 2015

  Head Assistant to the Recreation Director/Event Coordinator

  • Interact face-to-face with members and customers on a daily basis by answering questions and acting as a liaison• Conducted face to face and over the phone meetings with clients to ensure their specific needs were being met and surpassed • Orchestrated events with budgets up to $100,000• Communicate via email and phone to customers and clientele throughout the entire planning process of each event • Oversaw day to day operations

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  East Carolina University

  Aug 2010 - Dec 2014

  Student
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  Cumberland Hospitality Group

  Jun 2013 - Aug 2013

  Sales and operations intern

  I have completed an internship with The Cumberland Hospitality Group in Nashville Tennessee. With this company I was an assistant to the director of sales and operations manager. My job duties included anything from the first initial contact with the clients to the clean up of the actual event. I personally built new relationships with clients through my communication and persuasive skills. I work well under pressure, which I was presented with during this internship and I was also consistent with my target sales. Show less

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  Dunes properties of Charleston

  Jun 2014 - Sept 2015

  Sales/ Property Manager Assistant

  Sales/Assistant Property Manager• Assisted with all initial and follow up sales calls on the property • Met and succeeded goals with a 95% occupancy for the summer months• Responsible for promoting sales• Organized monthly staff meetings• Communicated on a regular basis with owners of each property, updated them on vacancy rates, any tenant issues, and physical condition of the property • Managed and prepared daily operations reports • Professionally resolved tenant complaints and property concerns• Developed new business by pursuing potential clients and persistently following up Show less

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  Magnolia Plantation & Gardens

  Jan 2015 - Jun 2015

  Event Sales Assoociate

  • Conducted site tours of each of the three venues on property • Interacted in the complete range of event execution including installation, onsite coordination and breakdown• Coordinated with vendors to ensure compliance with event day timelines and communicated any day of changes• Researched vendor options for client needs, specialty projects and internal brand development• Developed multi-vehicle transportation itineraries for guests and wedding party for entire wedding weekends• Managed Facebook and Instagram accounts, and was responsible for responding to and tracking leads through Wedding Wire and The Knot Show less

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  NASH ORTHODONTICS

  Oct 2015 - now

  Orthodontic Assistant

  Orthodontic Assistant• Assisted the orthodontist in carrying out basic procedures and operations • Processed and managed patient data• Preformed specific clinical procedures such as; sterilization of instruments, X-rays, and recording patient data• Ensured all patient information was accurately entered into specific charts• Inquired about and confirmed insurance benefits for individual patients• Responsible for carrying our lab procedures and responsibilities