Shailendra Thakur

Experience

• 

  Zensar Technologies

  May 2010 - Oct 2018

  • Asst. Team Lead

    Jun 2016 - Oct 2018

  • Sr. Business Analyst

    May 2013 - Jun 2016

  • Business Analyst

    May 2010 - Jun 2013
• 

  Emerge

  Oct 2018 - May 2020

  Innovations & Service Improvement Lead

  1) Managing the Business Advisory Board and Corporate Communications (India)2) Leading the India Branding Team.3) Stake Holder management and smooth functioning of different business management processes.4) Service Automation - Nasscom Connect

• 

  Zensar Technologies

  May 2020 - Jun 2021

  Assistant Manager

  Product Lifecycle Management.Service Automation. Customer Experience Management.

• 

  Infosys

  Jun 2021 - Jun 2022

  Project Manager

  Managing the End User Computing Projects.End User Experience Command Center. Service Automation.Client Engagement.Service Improvement.

• 

  BNY Mellon

  Jun 2022 - now

  Scrum Leader

  As a Scrum Leader, I am responsible for driving Agile practices and fostering a collaborative environment to deliver high-quality software solutions. My role involves leading cross-functional teams, facilitating Scrum ceremonies, and ensuring the team adheres to Agile values and principles.Key Responsibilities:Led multiple Scrum teams consisting of developers, testers, and business analysts, driving the successful delivery of high-impact projects on time and within budget.Tools & Technologies:Agile frameworks: Scrum, KanbanTools: Jira, Confluence, SharePoint, ServiceNowCollaboration: Miro, Microsoft Teams Show less