Simran Chandan Patekar

Experience

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  SVKM's Narsee Monjee Institute of Management Studies - NMIMS, Indore

  Jan 2018 - Jan 2021

  • Placement Coordinator

    Jan 2020 - Jan 2021

  • Vice President - Sports Club

    Jan 2019 - Jan 2021

  • Event Coordinator - TEDxNMIMS

    Jan 2018 - Jan 2021

  • Class representative

    Jan 2018 - Jan 2019
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  Godrej Properties Limited

  Dec 2020 - Feb 2021

  Business Relations Specialist

  Responsible for building and maintaining strong relationships between an organization and its business partners or clients. Serving as the primary point of contact for partners or clients, and addressing their inquiries, feedback, and concerns in a timely and professional manner.

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  WhiteHat Jr

  Jun 2021 - Jul 2021

  Customer Engagement Executive

  Responsible for building and maintaining strong relationships with customers, and ensuring that they have positive experiences with an organization's products or services. Developing strategies to engage customers, and for overseeing the implementation of these strategies.1. Developing and implementing customer engagement strategies that align with organizational goals and objectives.2. Identifying opportunities to improve the customer experience, and developing and implementing initiatives to address these opportunities.3. Building and maintaining strong relationships with customers, and serving as the primary point of contact for customer inquiries, feedback, and concerns. Show less

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  Chai Sutta Bar

  Jun 2021 - Jun 2021

  Project Intern
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  Pangea Global Services

  Aug 2021 - Jun 2023

  Responsible for developing and executing email marketing campaigns that drive engagement and conversions. Creating compelling content and designing effective email campaigns to meet business goals.1. Developing email marketing campaigns that align with business objectives, such as lead generation, customer retention, and sales.2. Creating and designing email templates that are visually appealing, engaging, and optimized for mobile devices.3. Creating compelling email content, including subject lines, copy, and calls to action, that resonates with target audiences.4. Developing and managing email lists and segments to ensure messages are targeted and personalized.5. Analyzing email campaign performance and using data to optimize campaigns and drive results. Show less

  • Subject Matter Expert

    Aug 2022 - Jun 2023

  • MIS

    Dec 2021 - Jun 2023

  • Email Marketing Specialist

    Dec 2021 - Jun 2023

  • Research Analyst

    Oct 2021 - Nov 2021

  • Data Analyst

    Aug 2021 - Sept 2021
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  Digitalzone

  Jul 2023 - Sept 2023

  Customer success representative

  1. Develop and manage client portfolios.2. Sustain business growth and profitability by maximizing value.3. Analyse customer data to improve customer experience.4. Ensure KPI expectations are being met.5. Advice strategic changes to help meet KPIs.6. Hold product demonstrations for customers.7. Onboard new clients.8. Acts as a Customer Advocate Mediate between clients and the organization.9. Handle and resolve customer requests and complaints.10. Minimize customer churn. Show less

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  GO MO Group

  Nov 2023 - Jun 2024

  Client Success Management Trainee

  1. Building business by identifying and selling prospects; maintaining relationships with clients.2. Analyzing business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.3. Selling products by establishing contact and developing relationships with prospects; recommending solutions.4. Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.5. Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.6. Preparing reports by collecting, analyzing, and summarizing information.7. Maintaining quality service by establishing and enforcing organization standards. Show less