Tamii Greth

Experience

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  Presbyterian Healthcare Services

  Nov 1997 - Feb 2000

  Patient Services Coordinator

  Maintained detailed administrative and procedural processes ensuring accuracy andefficiency.Coordinated the encounter or episode process for the customer/patient includingscheduling, registration, co-pay collection, financial arrangements, coordination ofservice and preparation of a claim or account for billing.Ensured collection of patient demographics and insurance information. Collectedpatient financial obligation, arranged method of payment, or resolved account. Retrieved information from files as requested and assembled data while followingconfidentiality guidelines maintaining patient data.Provided customers with help, inquiries or concerns. Maintained and fostered effective public relations with patients, providers and thepublic by listening, responding, and documenting customer phone and walk-in inquiriesand issues.Performed numerous miscellaneous duties as required. Obtained referrals and authorizations by researching contract guidelines andcontacting insurance companies and patients.Ensured accurate and timely compilation and maintenance of medical recorddocumentation. Acted as liaison with business office to successfully resolve billingissues and patient account balances. Show less

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  The University of New Mexico

  Feb 2000 - Mar 2007

  Medical Student Coordinator

  Developed, administered and coordinated a complex clinical rotation schedule formedical student rotation in the Emergency Medicine Department.Maintained medical student rotation records, evaluations and progress to ensurecompliance with the program.Drafted meeting agendas, supplied advance materials and executed follow-up formeetings and team conferences.Served as central point of contact for medical students interested in EmergencyMedicine rotation.Planned various meetings and prepared conference rooms.Maintained an up-to-date department schedule for all medical students in Emergencymedicine.Dispersed incoming mail to correct recipients for the residents, medical students, andResidency Supervisor.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with other departments in the university and hospital.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Received and screened a high volume of internal and external communications,including email and mail.Maintained and reserved the executive conference room and calendar. Show less

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  Lasting Impressions By Tamii

  Jan 2002 - Dec 2013

  General Manager, Owner

  Women's Handbag and Accessories.Store Manager/OwnerDrove sales and merchandising of handbags and accessories for mobile retail business. Cultivated relationships with customers, assisting them with finding items to fit personal and gift-giving needs. Maintained store inventory, ensuring strategic relationships with vendors and partners. Provided product features training to clients. Monitored and managed sales force, including team of subcontractors. Planned and coordinated sales and special events. Grew business from the ground up, earning reputation as leader in region and establishing client base. Integrated brand standard of targeted sales strategy and a customized approach. Grew business from one-person organization to team of 16 within three years. Show less

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  SEPHORA

  Jan 2014 - Jan 2016

  Consultant

  Design and provide customized makeovers, including skin and hair care, as well as fragrance and makeup. Communicate with clients to determine makeup needs. Provide personalized care and service to each client. Ensure thorough integration of brand standards into customer experience. Develop in-depth consultations for customers. Led demonstrations of merchandise and strategies, generating consumer interest and brand loyalty. Trained new staff on brand values, operational procedures, and onsite systems. Show less

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  Anne Fontaine

  Jan 2015 - Mar 2016

  Assistant Store Manager

  Direct sales strategy for retail store, including setting goals for each month and ensuring achievement. Model quality customer service standards for associates. Collaborate with manager on developing and reviewing productivity charts, as well as with facilitation of training programs. Ensure that all interactions and merchandising displays are in adherence with brand standards. Maintain client book, as well as schedule client appointments. Set daily goals and develop daily agendas. Enforce dress code and customer service policies. Maintain sales floor stock. Planned and coordinated local and national events in collaboration with Store Manager. Managed Accounts Receivable within POS system, as well as prepared bank deposits. Led visual merchandising and ensured visual directives met presentation standards. Show less

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  Wyndham Vacation Ownership

  Jul 2016 - Mar 2017

  Sales Representative

  Front line sales representative. Licensed in the state of NevadaPresent Wyndham Vacation Ownership products and programs to guests and potential owners to generate maximum sales volume while maintaining a professional and ethical representation of the company.Planned and maintained client database. Conducted, produced and developed sales presentations. Attended and actively participated in sales training and meetings.Maintained Nevada State Timeshare Real Estate License.Articulate the benefits of becoming an owner into Club Wyndham that is tailored to each specific client. Show less

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  Hankins and Sohn Plastic Surgery Associates

  Jul 2017 - Oct 2017

  Patient Coordinator

  Ensured that the practice is issuing a high quality of care, consistently.Created patient care programs and carried out the coordination of said programs.Monitored and managed information regarding public relations.Anwered all internet inquiries and followed up said communications.Conducted intake of med spa surveys to determine possible interest in other treatments and procedures.Build and maintain rapport with patients when inviting them in for consultations and treatments. Follow up on all consultations and treatments.Welcomed patients to the practice upon arrival.Build a personalized quote of desired procedures and treatment following initial consultation.Clearly communicated financial policies and procedures to patients.Discussed financial options with patient and assisted with applying for financing.Secured funding and collected payment for upcoming procedures.Coordinated all pre-op and post-op appointments and scheduled surgical facility and anesthesia.Maintained patient database, including entering new patient informationFollowed up with all surgical patients, sent correspondence along with invitations to come in for med spa treatments.Closed out cash and credit transactions at days end. Show less

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  Michael Kors

  Nov 2017 - Apr 2019

  Sales Supervisor

  SALES GENERATION• Meets personal and store sales goals• Continues personal sales techniques and assists in the development of associates’ sales techniques to maximize sales• Utilizes elevated levels of sales and service to maximize sales performance• Demonstrates in-depth knowledge of the merchandise• After closing a sale, monitors all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction• Ensures all sales related policies and procedures are maintained• Maintains a keen interest in the fashion industry and market trendsCUSTOMER SERVICE• Supports and encourages staff to provide the highest level of customer service• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books• Resolves all client problems and complaints quickly and effectively, ensuring client satisfaction• Assists sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)OPERATIONS• Collaborates with store manager in areas of risk management, physical security, store cash controls, and inventory management• Assists in the training of sales staff in all areas of appropriate register usage and maintenance• Properly executes all management register functions• Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork• Participates in inventories Show less

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  Ulta Beauty

  Apr 2019 - now

  Through my focus on performance, people and process, I endeavor to secure and create ever-increasing levels of customer satisfaction, associate enthusiasm, and progressive career development.

  • Operations Manager

    Sept 2023 - now

  • Chanel Advisor

    Jan 2022 - Sept 2023

  • Retail Sales Manager

    Apr 2019 - Jul 2022
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  Medulla Farms

  Dec 2020 - Sept 2023

  Owner