Ivan Osipov

Experience

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  Other

  Jan 2003 - Apr 2011

  Various

  During this timeframe I was responsible for several projects in different companies (Ford Motor Company, General Motors, Sollers, etc).

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  SAP

  May 2011 - Jul 2017

  Senior Technical Quality Manager

  Responsible for the following:• management of SAP projects in Bank of Russia, KazTransOil, Eurasian Group;• coordination different activities (assessments, service delivery, message solving) for Finnish customers: TeliaSonera, Kemira, Wartsila, Rautakesko, etc;• support escalations and act as Escalation Manager;• taking part in MCC EMEA as De-Escalation Architect for VH issues;• create detailed engagement and service plans for each customer, based on SAP analysis and customer requests and targets, and drive their execution;• coordination involvement of SAP Support resources onsite and in the back office;• identify top issues, define according action plan and drive the resolution process.Main achievements:• large Premium engagement and Enterprise support contracts were signed with several customers (in total for several million euro);• several large projects on customer side were successfully managed:1. KazTransOil• 1th SAP HANA implementation in Kazakhstan (Upgrade SAP BW system and migration to SAP HANA with cluster configuration, using HP Service Guard))• Upgrade legacy SAP systems (ERP and HR) to SAP ERP 6.0• Advanced CCoE certification (2nd in CIS and 17 in EMEA)• SAP systems performance improvement• Education of KazTransOil employees2. Bank of Russia • Dual Maintenance Landscape Creation (ABAP and JAVA)• Description of partner Z-code • Migration to new platform• SAP systems performance improvement Show less

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  Russian Post

  Aug 2017 - Jul 2018

  Head of IT Services Operation

  Responsible for the following:• management of IT operation and support process for all new products: Data Cloud, Pochta.ID, Mobile Apps (5 million users), pochta.ru, tracking.pochta.ru, zakaznoe.pochta.ru, etc. Technology stack for these products: PostgreSQL, MariaDB, Cassandra, Tomcat, nginx, Elastic Search, Graphana, Kibana, Hadoop, etc. Only for pochta.ru we have more than 30 million unique users per month;• management of IT Support Department;• coordination of Configuration Managers for development process support. For development process we use the following software: GitLab, YouTrack, TeamCity, Confluence, RocketChat, Puppet;• development, according to Russian Post policy, different IT standards; • coordination Russian Post IT suppliers work (I-Teco, Luxoft, etc);• management of large IT projects for Russian Post;Main achievements:• due to virtual and VPN infrastructure optimization, we saved several million rubles per month for Russian Post;• implementation of Java based logistics Product for 1078 sort centers across all Russia. Show less

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  Gazprom Neft

  Jul 2018 - Aug 2021

  IT Business Partner

  Responsible for the following:1. Strategy and Innovations2. Corporate communications3. International Business Development4. Mergers and acquisitions (M&A)Main achievements:• .NET based Product "Strategy model - Portfolio analysis" (financial data science for all group of companies);• authentication and web analytics systems for all users (internal development);• IT Program with budget more that 300 million rubles successfully launched;• implementation of OpenText Media Management. Show less

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  JTI (Japan Tobacco International)

  Sept 2021 - Jan 2024

  Process Expert Manager

  Responsible for the following divisions in Swiss HQ: 1. Corporate Affairs2. Corporate Communications3. Corporate Sustainability4. Part of Science Regulatory AffairsMain achievements:• implementation of SAP Responsible Design and Production for UK market;• sustainability data integration between Japan and Global markets;• sites migration for 40 markets from SharePoint 2013 to SharePoint Online;• technical re-optimization for Science Regulatory Affairs Tox2030 Innovative Platform;• Digital IT Program for Corporate Affairs and Corporate Communications successfully launched. Show less

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  IT Company

  Feb 2024 - now

  SAP Project Director

  Responsible for the following:• management of the large program (OCR+Data storage) in Nornikel (6000 man-days);