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Tegan Du Plessis, M.A.

Tegan Du Plessis, M.A.

Revenue Division Assistant

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location of Tegan Du Plessis, M.A.Ottawa, Ontario, Canada

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  • Timeline

  • About me

    Environment, Social, Governance (ESG) Integration Manager at Canada Post / Postes Canada

  • Education

    • Carleton University

      2007 - 2011
      Bachelor of Arts and Social Sciences Psychology, Communications

      Completed an original BA honours thesis in which effects of verbal and nonverbal apologies were compared resulting in significant findings of value to the field of psychology. Awards:Senate Medal for Outstanding Academic Achievement (awarded to the top 3% of the graduating class in each degree) Carleton University Entrance Scholarship ($1000/yr)

    • Carleton University

      2011 - 2013
      M.A. Communications

      Completed an original MA thesis which served to, through interviews with experts in the field of crisis communications, outline social media’s impact on crisis communications and best practices in the field. This furthers the field of crisis communications within this new ecology of social media and provides me with concrete information that large and small companies alike would benefit from in the case of a crisis. Awards:Joseph-Armand Bombardier Canada Graduate Scholarship -… Show more Completed an original MA thesis which served to, through interviews with experts in the field of crisis communications, outline social media’s impact on crisis communications and best practices in the field. This furthers the field of crisis communications within this new ecology of social media and provides me with concrete information that large and small companies alike would benefit from in the case of a crisis. Awards:Joseph-Armand Bombardier Canada Graduate Scholarship - Master's Scholarship ($17 500) September 2012 - April 2013Ontario Graduate Scholarship ($15,000) September 2012 - April 2013Ontario Graduate Scholarship ($15,000) September 2011 – April 2012Dean of Graduate Studies Entrance Scholarship for Domestic Students ($2,000)Graduate Scholarship ($5,500) Show less

  • Experience

    • City of Ottawa

      Jul 2007 - Aug 2007
      Revenue Division Assistant

      Provided administrative support to Manager of Revenue. Worked at desk as front line to public, in both official languages.Provided responses to public tax and water inquiries from public.Filed various documentation.Responsible for purchase of office inventory.

    • City of Ottawa

      May 2008 - Aug 2008
      Assistant Financial Specialist in Provincial Offenses

      Utilized the Provincial Offences Database and the Integrated Court Offences Network daily.Referenced and organized files.Worked with various court related manuals and documents .Assisted with daily administration tasks (i.e., updated returned mail, updated deposit information).Operated Excel spreadsheets.

    • City of Ottawa

      May 2009 - Aug 2009
      Finance Specialist 1

      Front line to client’s questions in both official languages concerning their tax or water bills with the City of Ottawa via telephone.Maintained confidentiality to all clients.Operated computer programs daily such as Vtax, Outlook, and AquaCis.Assisted with daily administration tasks (i.e., client address changes and closing dates, filing).

    • Carleton University

      May 2010 - Aug 2010
      Research Assistant

      Researched, read and summarized over 100 psychological journal papers on the subject of Intergroup Apologies.Work was published verbatim.

    • Daybreak Communications

      Apr 2011 - May 2011
      Contract Researcher

      Researched and reported on Quebec french school boards. Recorded all information in Microsoft Excel spreadsheets.

    • Carleton University

      May 2011 - Oct 2013

      Tracked and published all Carleton University’s media (broadcast, print, and Internet) daily using MediaVantage. Wrote media advisories of upcoming Carleton events posted on Carleton University’s media releases (http://www1.carleton.ca/newsroom/category/media-advisories/).Wrote stories published on Carleton University’s Newsroom (http://www1.carleton.ca/newsroom/category/news-releases/) and in community papers such as Manotick Messenger and Wakefield’s Low Down.Pitched stories to appropriate media outlets (Ottawa Citizen, CBC, CBC radio All in a day, Metro, Ottawa Sun, Charleton, Centretown Buzz etc).Interviewed Carleton students, Carleton Professors and Best-selling author Heather Menzies Show less

      • Media Monitor for the Department of University Communications

        May 2011 - Oct 2013

      • TA Communications

        Sept 2011 - Apr 2013

      • TA Social Psychology

        May 2011 - Jun 2011

    • Women's Worlds 2011

      Jun 2011 - Jul 2011
      Media Relations

      Worked in Media room with Caitlin Kealey (Head of PR for Women’s Worlds 2011).Wrote and pitched media releases in order to promote Carleton professors taking part in the Conference as well as ensuring the Conference was covered national and international news.Contacted media daily providing updates on occurrences at the conference.Coordinated media and conference participants.Tracked key events occurring each day at the conference to advise media. Offered quotes for participants of the Conference for media use (for example: http://www.metronews.ca/ottawa/local/article/909221--standing-up-for-missing-women). Updated social media accounts with WW2011 events. Show less

    • Canadian Journal of Communication

      Oct 2011 - Oct 2011
      Reviewer with the Canadian Journal of Communication

      Request from editor of the Canadian Journal of Communication to review a journal article seeking to be published in the journal.

    • Government of Canada

      Sept 2013 - Sept 2013
      Author/Subject Matter Expert

      Published article "Crisis Communications in a Social Media Era" (outlining current best responses to a crisis) - distributed to a national audience of over 1000 government communicators.

    • Canada Post / Postes Canada

      Oct 2013 - Mar 2024

      Created and managed the written and visual content of three Canada Post blogs (two business blogs and one consumer blog). Published blogs using Wordpress and livesite.Works closely with stakeholders to create content that best supports their initiatives and objectives.Responsible for eight of Canada Post's social media accounts including Twitter, Facebook and LinkedIn. Including content creation for social campaigns and corporate communication; scheduling and publishing social content; monitoring and analyzing public narrative and sentiment using Hootsuite, UberVu, and other social analytic tools. Show less

      • Environment, Social, Governance (ESG) Integration, Manager

        Mar 2024 - Mar 2024

      • Corporate Governance and Planning, Manager

        Dec 2018 - Mar 2024

      • Digital Integration, Officer

        Dec 2014 - Dec 2018

      • Social Media Community Manager

        Oct 2013 - Dec 2014

  • Licenses & Certifications