Junaid Ahmed

Junaid Ahmed

Assistant IT Manager

Followers of Junaid Ahmed1000 followers
location of Junaid AhmedKarāchi, Sindh, Pakistan

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  • Timeline

  • About me

    Senior Managing Consultant Cloud Services

  • Education

    • Karachi University

      2004 - 2006
      BA Bachelor of Arts

      B.A from Karachi UniversityIntermediate from Karachi Board of IntermediateSSC from Matric Board Karachi

  • Experience

    • Al-karam Towel Industries (Pvt) Ltd

      May 2009 - Feb 2011
      Assistant IT Manager

      Followed departmental procedures to purchase, configure & install new / recycled hardware systems, maintaining corporate standards for system compatibility.Developed & implemented desktop computing, networking standards & procedures to simplify network environment & troubleshooting. Computer/Network Security, System Administration, Equipment Purchases.Conducted security analysis to identify and address weaknesses.Demonstrated high quality, results-driven, prompt and professional customer service and support to instill confidence in technical advice and directions. Show less

    • Mazik Global

      Apr 2011 - Mar 2014
      Network Support Specialist

      Provide day-to-day support of desktop hardware and software issues.Answering end user requests received through phone calls, emails, IM, and ticketing system for on-site and off-site staff.Tracking and documenting all support requests using ticketing system.Prepare, configure, and troubleshoot laptops, desktops, cell phones, printers and other end user devices.Responsible for installing, maintaining and supporting computer communication networks.Install, upgrade, and configure workstations.Provide wireless equipment and PCs.Provide assistance with troubleshooting of software and hardware problems.Provide regional support via remote, team viewer, vnc and telephone.Provide backup helpdesk coverage as necessary.Hard drive data retrieval using third party tools to retrieve infromation from damaged drives.Documenting policies and procedures. Show less

    • Systems Limited

      Jan 2014 - now
      • Senior Managing Consultant

        Jan 2024 - now
      • Managing Consultant

        Jan 2023 - Feb 2024
      • Senior Cloud Consultant

        Sept 2020 - Feb 2023
      • Principal Consultant Cloud Services

        Jan 2014 - Mar 2022
  • Licenses & Certifications

    • MCP- Microsoft Certified Professional

      Microsoft
      Dec 2013
    • MCTS - Server Virtualization with Windows Server Hyper-V and System Center Specialist

      Microsoft
      Dec 2013
    • Azure Administrator Associate

      Microsoft
      Jan 2021