Patrick Mowat

Experience

• 

  The Warehouse Ltd

  Nov 2011 - Feb 2012

  Casual Floor Team Member

  Customer Service, Shelve Stocking, Merchandising and General Product knowledge of a wide range of stock.

• 

  The Warehouse Ltd

  Nov 2012 - Nov 2013

  Shop Floor Team Member / Loss Prevention Officer

  Customer Service, Stock Movement, Merchandise Presentation, Loss Prevention & Security

• 

  Chiefs Rugby Club

  Jan 2013 - Jan 2013

  Work Experience Physiotherapist

  Recorded individual player data and assisted the medical team for the Chiefs during the 2013 Pre-Season.

• 

  ASB Bank

  Nov 2013 - Sept 2021

  As a Product Manager, my passion and expertise in strategy, innovation, and product development positions ASB to deliver products and experiences that customers love! I help to best position ASB in the market and identify the most attractive opportunities to win. Working in multi-disciplinary teams within our 'agile' Tribes I deliver the policy, product, process, and system changes needed to deliver unbeatable customer experiences and outcomes. I engage a variety of stakeholders and critical functions, including Marketing, Pricing, Finance, Customer, Data, Technology, Risk, and Strategy areas, and ensure our products deliver to ASB's purpose, brand, commercial, and customer expectations.As a Product Manager, I also support the development of the Retail Product Practice, helping to drive a continuous learning culture, sharing knowledge, and upskilling each other to ensure excellence in our 'product' craft.Key Skills:Product MarketingProduct LaunchData AnalysisAgile MethodologiesMarket ResearchAnalyticsCross-Functional Team LeadershipScrum Show less This role entails all general banking enquiry, therefore demanding a broad knowledge of ASB's key products, services and operation. A great degree of computer literacy is required for the use of several unique forms of software, which aid us through the course of this job. Several aspects which optimise performance for this role are; Communication (within and outside the workplace), adaptability; with regards to implementation of new practises or products, autonomy; in terms of performance management/current work at hand and most importantly an immaculate work ethic Show less

  • Product Manager Home Ownership

    Nov 2020 - Sept 2021

  • Assistant Product Manager

    Nov 2020 - Nov 2020

  • Assistant Portfolio Manager (Home Ownership)

    Oct 2019 - Nov 2020

  • Assistant Portfolio Manager (Everyday Banking)

    Jul 2018 - Oct 2019

  • Learning Facilitator

    Feb 2016 - Jul 2018

  • Assistant Branch Manager - Secondment

    Jul 2017 - Aug 2017

  • Casual Facilitator

    Oct 2015 - Feb 2016

  • Customer Service Representative

    Nov 2013 - Feb 2016
• 

  Westpac New Zealand

  Sept 2021 - Jan 2022

  Product Manager Consumer Deposits
• 

  ASB Bank

  Jan 2022 - Dec 2023

  Applying the lean six sigma toolkit to optimise processes and deliver business excellence at ASB.

  • Business Excellence Manager

    Jan 2023 - Dec 2023

  • Business Analyst

    Jan 2022 - Jan 2023
• 

  NZ Post

  Mar 2024 - Jul 2024

  Continuous Improvement Manager - Cost Management

  The delivery of the strategic Cost Management programme to build granular visibility of cost across CSD and embed effective and sustainable unit cost management practices across all areas of CSD. In addition, the role is accountable for leading the delivery of Operational Unit Cost initiatives.

• 

  Kiwibank

  Jul 2024 - now

  Business Transformation Lead - Product and Pricing

  Business Transformation Lead focusing on Product and Pricing for Retail and Business Banking. As part of a Cross-Functional Programme Team, I act as the ‘voice of the customer and team’ in Programme delivery by balancing the customer and team experiences against solution risk and need for iterative value delivery. I play a strong role in business process and experience design activities, as well as change execution activities to ensure frontline teams understand and can embed changes delivered by the Transformation Programme(s). Show less