
Michela Mauri
Internship

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About me
Passion for Life Sciences & Biotech | Business & Market Development | Customer Success | Account Manager | Team Management | Healthcare SaaS | Consultative Selling | AI
Education

Università degli Studi di Milano
2007 - 2010Medical Biotechnology degree Biotechnology 103 of 110
Università degli Studi di Milano
2010 - 2012Master in Biotechnology and Molecular Medicine OncologyThesis discussion date: 10/3/2012
Experience

Università degli Studi di Milano
Mar 2010 - Jul 2010InternshipOTTIMIZZAZIONE DI UN PROTOCOLLO DI WESTERN BLOT PER LA RICERCA DI GFAP NEI SIERI DI PAZIENTI CON MALATTIE DEMIELINIZZANTI-Optimization of a Western Blot protocol to find GFAP in serums of patients with demyelinating diseases

IRCCS Istituto Nazionale dei Tumori Foundation, Milan, Italy
Oct 2011 - Sept 2012InternshipIntership about drugs targeting gquadruplex: mechanism of action, efficacy, influence with telomerase activity and trascription.Techniques:- qPCR and PCR- cell colture- TRAP- Immunofluorescence - Transfection

Agilent Technologies
Oct 2012 - Jul 2016Inside sales Rep: Organise and direct sales activity for the bio-reagents portfolio in Italy, providing regular reports and meet sales quota. Participate to marketing campaigns and seminars to increase the business and the loyalty of Agilent customers.Account manager: Acquiring new accounts and manage existing customers for all Agilent portfolio: PCR, qPCR, Array, NGS in Sicily and Sardinia Area. Scouting and qualify biomedical companies/Hospitals/research labs for creating a new Agilent customers DatabaseCreate constant reports of daily activity and results.Sales training organization to support the Italian Team: provide constant technical updates on Agilent products
Inside Sales Resp. & Account Manager for Sicily and Sardinia
May 2013 - Jul 2016Marketing Intern
Oct 2012 - May 2013

SOPHiA GENETICS
Jul 2016 - nowManager of Managers.Team of 15 Sales Rep. with 4 Regional managers as direct report.Secure EMEA and MEA Recurring revenues (> 85% of SOPHIA Global revenues worldwide) ensuring 30% YOY Growth into existing customer base. Proficient in leveraging key partnerships with industry leaders such as AstraZeneca, Agilent, Microsoft, Hamilton, and GE, ensuring KOL involvement - promoting marketing activities and new project developments (HRD, MRD…). IMPORTANT ACHIEVEMENT: Successfully secured a market share of over 90% for HRD in Spain within two years.https://www.sophiagenetics.com/press-releases/sophia-genetics-and-astrazeneca-spain-commit-to-increasing-ovarian-cancer-testing-in-spain/ Act as the main point of contact for collecting and reporting customer feedback, ensuring high-level satisfaction. Show less
Business Development Director
Mar 2024 - nowCustomer Success Director EMEA
Jan 2023 - Mar 2024Regional Sales Director South Eastern Europe
Feb 2021 - Jan 2023Regional Sales Manager South Eastern Europe
Dec 2019 - Jan 2021Subject Matter Expert Manager
Jan 2019 - Dec 2019Sales and Business Development Manager at Sophia Genetics
Jul 2016 - Dec 2019
Licenses & Certifications

TOEFL

Essential Leadership Skill Training
RichardsonJan 2020
Strategic Account Development
RichardsonJul 2018
Consultative Selling Training
RichardsonMay 2018- View certificate

Sales: Data-Driven Sales Management
LinkedInAug 2022 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInAug 2022 
SLII Experience
The Ken Blanchard CompaniesApr 2022
Anti-Technique & external sales
Ventastic SANov 2016- View certificate

Problem solving Techniques
Project Management InstituteAug 2022 
Critical Negotiation Skills
Janek Performance GroupMar 2023
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