Ghaida Alsayed, CIPD

Experience

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  Gold's Gym Arabia

  Mar 2015 - Feb 2019

  Fitness Trainer

  - Designed and implemented personalized workout programs for clients based on their fitness goals.- Conducted group fitness classes, ensuring safety and engagement for all participants.- Provided nutritional guidance and support to help clients achieve their health objectives.- Monitored client progress through regular assessments and adjustments to their fitness plans.

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  360 FITNESS - Saudi Arabia

  Mar 2019 - Feb 2021

  Fitness Manager

  - Oversaw daily gym operations, ensuring a clean and safe environment for members.- Managed and trained fitness staff, promoting professional development and teamwork.- Developed and implemented marketing strategies to increase gym membership and retention.- Coordinated fitness programs and events to engage members and enhance their experience.

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  Gold's Gym Arabia

  Apr 2021 - Mar 2023

  Fitness Supervisor

  - Reviewed resumes and applications to recruit new employees and conducted job interviews.- Coordinated orientation sessions for new hires on company policies and procedures.- Supervised daily operations and provided administrative support as needed.- Evaluated employee performance through regular observations and feedback sessions.- Planned and organized fitness activities and managed employee schedules to meet service expectations.- Resolved employee conflicts professionally and supported managers with disciplinary actions. Show less

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  My Clinic KSA

  Apr 2023 - now

  Telesales Officer

  - Managed outgoing calls efficiently, resolving queries and complaints promptly.- Adhered to company policies while addressing patient requests and inquiries.- Enhanced patient satisfaction through excellent communication skills.- Identified patient needs via active listening, improving retention rates.- Generated performance reports for management review and team strategy discussions.- Collaborated with departments to ensure smooth operations and conducted training for junior staff. Show less