Jenn Miller

Experience

• 

  World Vision Canada

  Sept 2006 - May 2008

  Provided excellent customer service to donors via phone calls, e-mail, written correspondence, and online chat. Researched, analyzed and reported on several children's rights issues to produce two international guidelines around children's rights.

  • Various Customer Service Roles

    Oct 2001 - May 2008

  • Child Rights Intern

    Sept 2006 - Dec 2007
• 

  World Vision Canada

  Jun 2011 - Aug 2020

  Expanded programs in Ontario and Quebec three-fold by leading partnership outreach and relationship management, conducting campaign analytical analysis, and actively participating in client discovery. Acted as a Brand ambassador to ensure the organization and its products were properly conveyed to target audiences. Monitored, analyzed, and provided input on organizational coverage and engagement.Developed and executed strategic communication plans with internal marketing partners and external third party fundraisers. Produced, implemented, and analyzed the delivery of key donor initiatives through the application of strong project management tactics and building healthy engaging partnerships with internal stakeholders and external vendors. Partnered with supporters to identify and address gaps within programs to find tangible and actionable solutions. Measured, analyzed and reported on quality and quantity of work for a team of eleven while providing leadership, guidance and mentorship.

  • Community Engagement Manager - Volunteer and Student Placement

    Oct 2018 - Aug 2020

  • Communications Officer - Public Relations/Marketing

    Apr 2017 - Oct 2018

  • Program Manager - Loyalty and Retention Marketing

    Jan 2014 - Apr 2017

  • Relationship Specialist - Donor Marketing

    Jun 2008 - Jan 2014

  • Team Facilitator

    Jun 2011 - Mar 2012
• 

  Blue North Strategies

  Sept 2021 - now

  Reporting to, and working closely with the CEO I lead the implementation of non-standard consulting projects. I partner with our clients to develop new and unique solutions that address their concerns and help them achieve their goals. Examples of this work include:- Capital Campaign Planning, Development, and Execution- Major Donor Program and Strategic Engagement Development- Mid-Level Donor Development- Coaching- Organizational Strategic Planning-Operations Process Development Show less

  • Consultant, Special Projects

    Oct 2022 - now

  • CEO Liaison and Special Projects Manager

    Sept 2021 - Oct 2022