Mostafa Badawy

Experience

• 

  Egyptian British International School

  Aug 2012 - Jan 2013

  Mathematics Teacher Assistant

  Teaching the IGCSE students Cambridge and Edexcel Mathematics

• 

  Procter & Gamble

  Jul 2014 - Aug 2014

  Engineering Intern

  • Developed a tracking tool using MS Excel to monitor cost savings projects across MEA.• Collaborated with the process and Engineering department at Procter & Gamble in Egypt.• Analyzed data to identify areas for improvement and efficiency in production enhancement projects.

• 

  Egypt British International School

  Jan 2015 - May 2017

  Physics Teacher

  Part-time Teacher Teaching Practical Physics for Cambridge Advanced Level Physics for a class of 30 IGCSE students. Wrote a Physics Book of 50 pages that helped the students in studying the experimental part of the Cambridge Advanced Level Physics.

• 

  Orascom Construction (OC)

  Aug 2016 - Aug 2016

  Mechanical Engineering Intern

  Intern in Equipment Department. Working in a team of Engineers and Technicians responsible for determining the problem within construction equipment and fixing it. Worked on projects of fixing a Caterpillar V8 Engine and a Hitachi Gearbox.

• 

  PepsiCo

  Jul 2017 - Aug 2017

  Supply Chain Intern

  *Won 5th Best Intern in MENA in Summer 2017 Internship*Automated the MRP process. Programmed an excel based tool that is able to retrieve raw material stocks, orders and production plan from SAP ERP, calculate the material requirements and send purchasing orders to suppliers automatically.

• 

  Ericsson

  Oct 2018 - Jun 2022

  Part of MMEA Ericsson Billing team. Effectively collaborating and communicating with top telecom operators from all the regions. To deliver them the right solution, upgrade their current systems and provide support when needed. Involved directly dealing with the customers and maintaining positive relationships with them.• Lead Functional Testing for a Billing system upgrade (Fixed Lines Stream).• Lead a team of five specialists for the delivery of a Successful Ericsson BSCS iXR3 license server upgrade for a major customer used Microsoft Azure VMs for testing. Had direct contact with customer to ensure efficient and effective channel of communication.• Leading Internal Project for deploying containerized Ericsson Billing 21 on Amazon Elastic Kubernetes Service (EKS).• Responsible for Solution Design and Architecture for a technical Proposal for a customer; upgrade included billing system and OpenText ExStream.• Collaborated with Service Delivery team to upgrade Ericsson Billing System from R2 to R18 for a customer.• Developed advanced skills in Designing, Deploying and Securing Kubernetes clusters in cloud and hybrid environments as a part of Ericsson trainings. Show less

  • AI & Analytics DevOps Engineer

    Sept 2021 - Jun 2022

  • Innovation Ambassador

    Jun 2020 - Jun 2022

  • Digital BSS Integration Engineer

    Oct 2018 - Aug 2021
• 

  Microsoft

  Jul 2022 - now

  Senior Azure Support Engineer

  In my role as a Senior Azure Support Engineer at Microsoft, I led efforts to support Azure Kubernetes Service, Azure Container Registry, Azure Container Instances, and Azure Redhat Openshift for enterprise customers. I collaborated with a global team to troubleshoot and resolve technical issues, ensuring high availability and optimal performance for Microsoft's cloud services. Additionally, I developed strong problem-solving skills and deepened my expertise in cloud technologies.