Roni Brito

Experience

• 

  Microsys Computers

  Aug 2002 - Apr 2009

  Computer Sales Associate, Computer Repair Specialist

  • Provide onsite and in-store technical support services to end-users as well as small businesses• Hardware troubleshooting and installation – Motherboards, Laptop LCD’s, Memory, HDD’s, Graphics and Sound Cards etc.• Sole management of up to 3 entry-level interns at one time; responsible for delegation of work, goal setting and completion of those goals• Manage incoming and outgoing inventory

• 

  T.L.C.S. Inc.

  Nov 2009 - Jan 2014

  Head Technician

  • Provide customers with In-home PC troubleshooting/repair services• Install, repair, maintain and upgrade desktop and notebook computers (Mac and PC) as well as printers• Setup home and business networks; file and printer sharing• Manage incoming and outgoing inventory

• 

  Perry Avenue Family Medical Center

  Mar 2014 - Jun 2016

  I.T. Specialist

  • Provide proficient troubleshooting, analysis and solutions for I.T. related issues• Maintain proper documentation of said issues and their resolution procedures for future reference• Install, configure and maintain software and hardware systems• Assess potential risks and technical challenges and implement appropriate mitigation plans• Conduct I.T. related training to new hires, users and technical teams as needed• Recommend improvements to ensure system reliability, scalability, security and performance Show less

• 

  Benco Dental

  Aug 2016 - now

  - Comptia Net+ Certified- Comptia A+ Certified- Vatech Master Technician- Carestream NSP

  • Software and IT Solutions Technician II

    Apr 2024 - now

  • IT Solutions Specialist II

    Feb 2024 - Oct 2024

  • Software and IT Solutions Technician

    Aug 2016 - Oct 2024