
Simon D.
Chef/Kitchen Manager

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About me
Soft Service FM Manager & Catering Manager
Education

City of Portsmouth boys school
-
Army Apprentice Collage A.C.C
1978 - 1980Catering
Experience

British Army
Apr 1978 - Nov 1993Chef/Kitchen ManagerCompleted 16 yrs. service, Passed a 2 year apprenticeship in Catering with credits. Served in various locations worldwide from modern purpose built kitchens to hastily constructed camps

Sodexo
Nov 1993 - Apr 2000Site Manager - Food Production Manager - Camp ManagerMenus, ordering from Europe so high degree of organisation was requiredFeeding a multinational workforce.Client relations and gaining a relationship with the local community with meetings with local dignitaries.Local purchasing to aid the local community in the region of $5000 a monthMeetings with local officials with regards to Health & Hygiene, customs and local labour councils.

Aramark UK Limited
Apr 2000 - Jul 2003Service ManagerManaged business, with P&L responsibility, for a 120 bed Oil rig reporting to Operations ManagerAll Catering, Cleaning & Laundry on oilrig.All Financial matters, staff training, Health, Safety and hygiene offshore.All ordering & menus. There was a multi customer base so careful menu planning was required.Ensuring a high degree of client relationships were maintained through interface and meetingsMobilised 2 x 250 man accommodation/catering barges from Russia to setting up in location in the Caspian sea Show less

Renaissance Services SAOG
Jul 2003 - Aug 2004Site ManagerMobilised 2 large kitchen/dining facilities for US Forces from ground level to 1st meal served one feeding 3000 per meal, and the other feeding 15,000 per meal, over 12 locations All Finances for the Site. And procurement of products from overseas.All Staff Training including Instruction in cooking practices with hands on roleEnsuring service was supplied to Military and contractors specifications.Collating all Health, Hygiene and Safety statistics for submission to head office on a monthly basisIntroduced the Health and Safety procedures for 5 locations and training procedures for all staffWelfare, Safety and training of 170 Staff on site. And training and Health & Safety for 5 sites (20 locations)& 500 staff Show less

Aramark UK Limited
Jul 2004 - Dec 2004Service Manager OffshoreManaged business with P&L responsibility, for a 350 bed Floatel reporting to Operations ManagerAll Catering, Cleaning, Laundry, shop and general maintenance on Floatel.Providing shop with daily sales of £1000.All Financial matters, staff training, Health, Safety and hygiene offshore.Hands on chef role when neededEnsuring all KPI’s were met to the contract specifications

NAAFI
Jul 2006 - Dec 2008Area Support ManagerEnsured High Standard of cleaning carried out in Officers and Senior Ranks accommodation and all Kitchens. In 4 army barracks (total of 13 locations)Managed the Catering and Cleaning of 4 Primary Schools and cleaning of 7 Pre-Schools. All training of up to 140 cleaning and waiting staff, I was also responsible for 10 Mess Managers and 20 chefsEnsuring all cleaning and services were carried out in accordance with contract specifications and KPI’sReduced staff and material costs ensuring area achieved budget in line with P & L sheetsResponsible for overseeing the Catering and Cleaning contract Between the Authority (Army) and NAAFI.Introducing new menus as laid down by the Food Based Standards within the Garrison Schools. Responsible for overseeing Events and Functions including The Entertainments. Show less

ES-KO
Jun 2009 - Apr 2010Soft FM ManagerResponsible for all catering requirements at the Embassy and housing complex, including functions for VIP’s including the British Ambassador and Defence Attaché. Managing and increasing sales in a Coffee shop, Bar and laundry, very much a hands on role. Managing P & L accounts Increased sales and turnover in the catering, coffee shop, laundry, and bar in the Embassy compound which all are ran on a retail basis.Improved customer satisfaction Ensuring all KPI’s was met. Along with set GP% as set by contract guidelines. Show less

ISS Facility Services UK
Apr 2011 - Oct 2012General ManagerManaging the super CRL (Catering, Retail and Leisure) contract within an MOD environment.Responsible for a team of staff (80 plus) and 8 line managers and assisting with the management of over 35 RAF chefs and Front of house staff. Including ensuring all mandatory training is completed, including health and safety, discipline and on job training. Training RAF chefs to work within strict budgets and profit accountability with the introduction of wastage control sheets, menu cards and stock control and other control measures, to ensure GP% is achieved.Oversight of a branded retail shop with weekly sales ranging from £10,500 to £15,000.Oversight of leisure club/bar, and 2 branded coffee shops Mobilised move to a new combined building built at a cost of £28 million Introducing a pay as you dine, retail food offer to all messes which will be a new concept to this station. There is a customer base of 2500 on the site over 8 retail outlets.Maintaining all budgets on the site and ensuring weekly and period reports are compiled in an accurate and timely manner, analysing profit and loss accounts.Functions for Senior Military personnel on a regular basisManage menus, ordering, labour, and financial reporting through computer based programmesMaintaining a computer based monitoring system for audits completed on a daily/weekly basisAttend meetings with the Station commander and senior RAF personnel Write and deliver the monthly KPI and delivery report to the station for signing.Work in unison with the RAF to ensure a quality service is provided on station Show less

Gulf Mahmal Support Services Co.
Oct 2012 - Apr 2013Area Support ManagerResponsible for 9 to 15 locations serving over 14,000 meals 3 times a day All staff training , Health and safety and assisting with the implementation of western standards in food safety, health and safety HACCP & COSHH Multi-site manager Mobilisation of new contracts Housekeeping and soft FM including cleaning, warehouse, maintenance, accommodation & housekeeping on 4 of the sitesEnsuring all sites remain within set budgets and targets Implementation of HACCP, HSE policies and procedures to western standards.Responsible for a large team of staff 350 and up to 17 line managers. Ensuring all mandatory training is completed, including health and safety, discipline and on job training. Training chefs and project supervisors to work within strict budgets and profit accountability with the introduction of wastage control sheets, menu cards and stock control and other measures, to ensure GP% is achievedMaintaining all budgets for all the locations and ensuring weekly and period reports are compiled in an accurate and timely manner, and analysing profit and loss accountsManage menus costing’s, ordering, labour, and financial reporting through computer based programmesMaintaining a system for audits completed on a daily/weekly basisAttend meetings with Client to ensure a good relationship is maintainedEnsuring 350 staff are managed in the correct manner and accordance with local labour laws Show less

Red Sea Housing Services, Dubai, UAE, Jubail, KSA & Accra, Ghana
Apr 2013 - Jul 2016Services Project Manager & Procurement• Management of multiple catering, housekeeping and soft service teams totalling 340 employees, providing 18,000 meals a day with a catering turnover of $8 million a year providing a wide variety of cuisines to a multi national client base from 6 kitchen’s and 15 dinning facilities. Housekeeping to over 800 rooms daily and an additional 1750 rooms twice weekly along with all communal areas (45) daily, 8 laundries, landscaping, waste management, All Financial matters, staff training, Health, Safety and hygiene, ordering & menus. There is a multi customer base so careful menu planning is required.Ensuring a high degree of client relationships were maintained through interface and meetingsImplementation of HACCP, HSE policies and procedures to western standards. Multi-site management and mobilisation of contracts, Experience in problem solving in extreme conditionsProcurement manager country wide, managing the procurement and central stores for 14 locations housing 19,000 personal, supplier interface, negotiations of contracts and quality of produce supplied, organisation, logistics and management of central stores. Show less

Ramsay Health Care
Jul 2016 - Oct 2018Operations ManagerOperations Manager, Senior Management Team member, P&L holder for multiple departments within hospital support services.Manage all non clinical area’s, Admin, Catering, Housekeeping, waste management, environmental team chairman & Maintenance including refurbishment, responsible for all Information governance, data protection and security, Manage the Profit and loss accounts for the hospital for all non-clinical areas. Experience of CQC and external audits, including lead for PLACE, and part of the infection control team, Instruct mandatory training on Data protection, Information governance & fire control/safety Show less

OCS Group UK
Oct 2018 - Nov 2019Contract ManagerSoft Services manager responsible for all Housekeeping, catering, Laundry, waste management, landscaping, laundry and security at Dubai’s newest 7-star Private hospital, our new 100-bed multi-specialty hospital opened in January 2019 in the prestigious Dubai Hills estate. We’ve also got a planned phase two expansion for 2020 in the pipeline, adding another 100 beds to the hospitalP & L responsibility for 9 work streams, monthly invoicing to the clients. Daily interface with senior hospital managers CEO, COO and director of facilities 16 direct reports and 160 colleaguesResponsible for all catering in the hospital, both patient, and staff feeding, Work streams are, Housekeeping, Catering, Pest control, landscaping, valet parking, transportation, security, portering, waste management, external windows cleaning Mobilised services from construction phase through builders clean to opening Responsible for all Staff Training and welfare, especially housekeeping with infection control and barrier cleansCover Hard services manager and daily issues in their absence therefore require a working knowledge of plant systems, water control checks and fire systems. Use of CAFM systems for both housekeeping and porteringProvide all services to CQC, JCI and BICS standards. Show less

Care UK
Nov 2019 - Apr 2020Operations ManagerOperations Manager, P&L holder for multiple departments within hospital support services.Manage all non clinical area’s, Admin, Catering, Housekeeping, waste management, & Maintenance.Experience of CQC and external audits.

Undisclosed
Apr 2020 - Jul 2020Catering ManagerAgency waiting for flights during COVID

InterHealth Canada - Turks and Caicos Islands Hospital
Jul 2020 - Oct 2023Catering Manager & Soft Services
The Tavistock and Portman NHS Foundation Trust
Oct 2023 - Sept 2024Soft FM improvement Manager
White Oaks
Oct 2024 - nowRegional Manager
Licenses & Certifications

City & Guilds 706/1 & 2

ISO 22000 -2005 Internal auditor

ISO 90001 - 2015 Internal auditor

ISOH Managing Safely
ISOH
Member British Institute of Facilities Management

Member Institute of Hospitality

CIEH Food Safety for the Catering Industry level 4
CIEHJun 2005
City & Guilds Level 3 AET Adult learning sector
City & GuildsOct 2017
Languages
- enEnglish
- liLimited working russian
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