Mustafa Ceylan

Experience

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  HABAS SINAI VE TIBBI GAZLAR ISTIHSAL ENDUSTRISI A.S

  Jul 2022 - Aug 2022

  Intern Engineer

  In-Factory Automation SystemsInter-Machine Communication SystemsPLC (Programmable Logic Controller) Usage

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  Monotis Digital Innovation

  Feb 2024 - Apr 2024

  Intern Engineer

  SAP ABAP Programming: Programming techniques in ABAP language, data dictionary, report creation, module pool programming, and user exits.SAP Modules: Training on various SAP modules (e.g., FI, CO, MM, SD, HR). Application and integration of these modules in business processes.

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  Grid Telekom AS

  Jun 2024 - Sept 2024

  NOC Assistant Specialist

  •Managing, executing, and controlling customer sessions on vBNG (NetElastic, SE400, and 6Wind) and Radius.•Monitoring all devices and data links of Grid Telekom data center and infrastructure using tools such as Cacti, Grafana, and Zabbix for POPs, servers, peerings (like Cogent, Netix, etc.), xDSL, FTTX, and ME circuits.•Identifying faults, raising and following trouble tickets, and providing resolution.•Checking the status of uplinks, ports, and BGP sessions of backbones with show commands as Layer 1&2 support.•Supporting Parallels Plesk, web, SSL, and mail hosting services.•Ensuring necessary escalations for link outages, service quality problems, and network performance problems if needed.•Managing KVM switch for customer use.•Recording planned work activities and notifying the customers.•L1 & L2 troubleshooting.•Configuring ONU/ONT. Show less

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  Vaultr Veri Merkezi Hizmetleri A.Ş.

  Sept 2024 - Nov 2024

  NOC Engineer

  •Infrastructure Management: Managing customer sessions and operations on virtualized platforms (vBNG systems such as NetElastic, SE400, and 6Wind) within the data center.•Device and Link Monitoring: Monitoring all network devices, servers, and uplinks in the data center using tools like PRTG, and Zabbix to ensure optimal performance.•Fault Identification and Resolution: Detecting issues within the data center infrastructure, raising trouble tickets, and coordinating resolution processes efficiently.•Network Troubleshooting: Conducting Layer 1 & Layer 2 troubleshooting by verifying the status of uplinks, ports, and BGP sessions through diagnostic commands.•Incident Escalation: Escalating critical issues such as service interruptions, link outages, or network performance degradation to higher support levels or teams when necessary.•Maintenance and Notifications: Recording planned maintenance activities, performing configuration updates, and informing customers or internal stakeholders proactively.•KVM Management: Configuring and managing KVM switches for remote server access and customer usage.•Performance Optimization: Ensuring the data center infrastructure operates at peak efficiency by monitoring, analyzing, and optimizing performance metrics. Show less