Henry Lee

Experience

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  TEAMS

  Mar 2014 - May 2014

  Product Design Intern

  • Assisted exploratory design research and concept development.

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  Zikto

  Jun 2014 - May 2017

  Founding Partner, UX Researcher

  Listed in Forbes Top-10 Korean Startups, Zikto develops healthcare wearables and digital services. • Raised over $160K through crowdfunding, leading early-stage operations: PR(WSJ, VentureBeat, etc.), launch, production, and distribution. • Led user research for multiple hardware projects and related digital services, launching the award-winning wearable device – over 50K units sold globally. • Developed product strategies based on user research, creating a new revenue stream with excellent ROI that delivered 60% of the gross profit of all product sales. • Built global relationships for investor relations(IR), raising $4M in venture capital(seed round/series A). Show less

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  QualitativeX

  Jun 2017 - May 2018

  Founder, UX Researcher

  QualitativeX helps coworking spaces leverage data to improve resident retention. • Pioneered the venture’s strategic path, developing a value proposition built upon user research.

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  Accenture

  May 2018 - Jul 2018

  Summer Associate

  • Coordinated exploratory studies, conducting co-creation workshops and in-the-wild studies.

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  TBWA\Group Singapore

  Apr 2019 - Mar 2020

  UX Strategist

  • Increased conversion rates, formulating UX strategies for SIA’s core e-commerce features.

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  서울대학교 (Seoul National University)

  May 2020 - Jun 2020

  Research Associate, HCI

  • Spearheaded generative research linked to a folksonomy-based, collaborative classification system.

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  NEXON KOREA

  Nov 2020 - now

  UX Researcher

  • Led a small team of researchers, overseeing strategic research for a metaverse platform from its initial development, resulting in 60K+ active players.• Developed and implemented a research repository, amplifying impact and streamlining collaboration processes with product teams.