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Jim Golec

Technical Support Analyst

134 followers

Greater Chicago Area

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Timeline
About me
Sr. In-House Support Technician at Catholic Charities of the Archdiocese of Chicago
Education
- George Washington High School - Chicago, IL
  1977 - 1981
  HS Diploma General Studies
- American InterContinental University
  2008 - 2011
  Bachelor of Sciences Computer Forensics
  Associates in Arts; Bachelors in Computer Forensics
Experience
- Focal Communications
  Mar 2000 - Sept 2004
  Technical Support Analyst
  Focal was bought out by Broadwing Communications.
- Broadwing Communications
  Sept 2004 - Jan 2005
  Technical Support Analyst
  Broadwing bought out Focal Communications. I was left on after the merger.
- Catholic Charities of the Archdiocese of Chicago
  May 2005 - now
  Help Desk Technician
  Supporting all Agency-owned computer hardware, including software installation and repairs. Also phone-based troubleshooting and customer service. Responsible for the tracking of equipment from procurement to disposal, and imaging of new or re-building computers.
Licenses & Certifications
- CompTIA Security +
  CompTIA
  Nov 2013
- Communicating about Culturally Sensitive Issues
  LinkedIn
  Aug 2024
  View certificate
Volunteer Experience
- Venturing Advisor
  Issued by Boy Scouts of America, Chicago Area Council on Sept 2004
  Associated with Jim Golec