Steven Viney

Marketing Data Analyst

323 followers

Haywards Heath, England, United Kingdom

Connect with Steven Viney to Send Message

Connect

Connect with Steven Viney to Send Message

Connect

Timeline
About me
Senior Product Manager at American Express
Education
- Longsands Community College
  1993 - 2000
- University of York
  2000 - 2003
  BSc Economic, Ecology and Environment Economics 2:1
  Activities and Societies: Half colours for Rugby Union, Swimming and Water Polo Degree focussed on Environmental Economics with elective modules focussing on pure Economics.Studies included maths and statistics, cost benefit analysis and dissertation on the economic valuation of an at risk nature reserve.
- University of Sussex
  2012 - 2014
  Master's Degree Technology and Innovation Management Merit
  MSc covering the knowledge to understand, and the skills to manage, innovation at the operational and strategic levels. Course taught an integrative approach that combined the management of market, technological and organisational change to create value from innovation.
- University of Brighton
  2005 - 2006
  PGCE Business Education
  Teacher training including placements at Littlehampton Community School and Heathfield Community College.
Experience
- RSPB
  Jul 2004 - Aug 2005
  Marketing Data Analyst
- Heathfield Community College
  Sept 2006 - Aug 2008
  Teacher of Business, Economics and ICT
- Varndean school
  Sept 2008 - Apr 2012
  Head of Business and Economics
- American Express
  Aug 2012 - now
  February 2015 – October 2015, IIM Financial Accounts Management Lead. Managing international team responsible for resolution of operational risk events, requiring Accounts Receivable Technologies engagement. Led adoption of agile methodologies resulting in improved efficiency of cross team working and risk event milestone achievement.October 2015 – Present, IIM EMEA Regional Lead. Managing international team responsible for supporting all operational risk events requiring Technologies involvement across EMEA region. Key contact for regional business risk leaders, partnering with business to achieve effective issue resolution and developing improved risk management processes. Show less Managing projects across Infrastructure Services, Vendor Management and Employee Digital Experience teams.• Managed development of all new content management solution for new European headquarters. Worked with business teams to develop requirements for call centre performance management information systems. Then managed vendor Computacenter to build, test and implement solution.• Led migration of EMEA mobile services from O2 to Vodafone, achieving cost and efficiency savings while ensuring business continuity. Planned and led installation of coverage solution into UK offices, before moving all staff to new mobile devices and plans on a single migration day.• Led team split between UK and US to map employee digital experience across American Express. This led to development of journey maps for the common employee activities, identifying pain points in order to inform digital workplace roadmap. Show less
  - Senior Product Manager
    Apr 2022 - now
  - Senior Product Manager
    Feb 2020 - Apr 2022
  - Group Product Manager
    Sept 2019 - Feb 2020
  - Senior Product Manager
    Oct 2016 - Sept 2019
  - Operational Risk Manager
    Mar 2015 - Oct 2016
  - Senior Operational Risk Analyst
    Dec 2013 - Mar 2015
  - Project Manager
    Aug 2012 - Dec 2013
Licenses & Certifications
- SAFe Certified Product Owner/Product Manager
  Scaled Agile, Inc.
  View certificate
- Project Management Professional (PMP)®
  Project Management Institute
  View certificate
- Certified Product Manager (CPM)
  AIPMM The Association of International Product Marketing and Management
  Nov 2019