Stella Tassone

Stella Tassone

System Integrator Engineer- Technical leader

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location of Stella TassoneMilan, Lombardy, Italy

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  • Timeline

  • About me

    Senior Program Manager, Trustworthy Shopping Experience @Amazon

  • Education

    • Liceo Scientifico

      2007 - 2012
      Maturità scientifica 100/100

      Activities and Societies: Olimpiadi Internazionali di Giochi Matematici; Partecipazione al corso "Approfondire il percorso con l'aiuto dell'U.E."​; Stage presso Museo di Storia Naturale (Firenze, Via G. La Pira); Visita presso l'ISTITUTO NAZIONALE DI FISICA NUCLEARE.

    • Lacerba.io

      2020 - 2021
      Mind Hacking Academy

      The Mind Hacking Academy is a structured program that aims at shaping a new mindset for decision making, focused on innovation and transformation, applying design thinking, leadership and adaptive approach.

    • University of Calabria

      2012 - 2015
      Bachelor's degree Industrial and Management Engineering 110/110 cum laude and first class honours
    • University of Applied Sciences Upper Austria

      2016 - 2017
      Master of Sciences in Engineering Innovation and Product Management Passed with the Highest Distinctions

      Master's thesis: Disruptive innovation in logistics: application of drones in last mile delivery

    • University of Calabria

      2015 - 2017
      Master's degree Management Engineering, Major in Technologies for Enterprise Innovation 110/110 cum laude and first class honours

      Master's degree program focused on new technologies for enterprises innovation, applying process mining for business processes optimization

  • Experience

    • Whirlpool EMEA

      Aug 2017 - Oct 2017
      System Integrator Engineer- Technical leader

      I have been involved in two main projects in the Engineering and Technology department. The objective was to optimize the projects, following all new products development up to the start of production. One of my responsibilities was to coordinate all the people and departments involved in the development process, working really close to the technical leader and all the involved departments, including people responsible for approval tests, software laboratory, procurement and even suppliers.

    • Deloitte Consulting

      Nov 2017 - Jul 2018
      Robotic Process Automation Analyst and Developer

      I have been involved in a complex project in the RPA (Robotic Process Automation) field. My role asked me for working in direct contact with the client with the aim to re-engineer business processes and automate them. I have been working as both business analyst (4 functional analysis completed) and software developer (3 automated processes), building bots through Blue Prism automation tool.

    • Vodafone

      Jul 2018 - Aug 2024

      I worked within Vodafone Business Technology department, leading the teams responsible for:• Data analysis, to improve Customer Experience and increase revenues for Corporate and SME customers;• Systems development and digitalization, to simplify processes and ensure proper implementation and usage of digital tools• Artificial Intelligence and automation, to reduce costs through AI- based solutions and Gen AI POC• KPIs set-up to assure customer service processes keep working properly• Health & Safety and Cyber Security processes compliance• Budget management and suppliers control• Customer service Help Desks management Show less I have been working for a Global Program focused on Digitalisation and Automation, with the mission to drive radical processes simplification and costs saving across the company. Within the Program, I had the following key responsibilities:• Promotion and roll-out of Automation and Artificial Intelligence initiatives;• Discovery and prioritization of projects based on costs/benefits analysis;• Management and monitoring of the Program Work Plan, highlighting GAPs and implementing corrective actions;• Monitoring and analysis of the program KPIs;• Dashboard creation and presentation at various company levels, for both operational purposes and SteerCo submission; • Budget spending progress management;• Governance setup and Stakeholders management, coordinating activities and information among all the involved departments;• Agile Project Management, coordinating Business and IT activities among teams from different countries (Italy, Egypt, India and England) and different companies (Vodafone and External providers).The program was composed by 89 live initiatives and 30 new ongoing projects Show less I have been involved in an international project in the field of Robotic Process Automation, developing skills of processes analysis and re-engineering in the perspective of adoption of new technologies and Artificial Intelligence implementation.Here are depicted some of the main activities in which I was involved:• Process assessment and re-engineering in order to reduce complexity and enable automation using Ui-Path;• Feasibility evaluation and preparation of functional analysis documents for technical implementation;• Business case development to evaluate costs and benefits.• Agile Project Management applying SCRUM methodology; • Performance monitoring in order to assure the robots keep working properly and deliver results after deployment. Show less

      • Operational Excellence Manager

        Jul 2022 - Aug 2024
      • Digitalisation and Automation Program PMO | RPA and AI Expert

        Jul 2020 - Jul 2022
      • Robotic Process Automation Specialist

        Jan 2019 - Jul 2020
      • Discover Program - Artificial Intelligence Project Manager

        Sept 2018 - Jan 2019
      • Discover Program - Sales and Customer Care Experience

        Jul 2018 - Aug 2018
    • Amazon

      Aug 2024 - now
      Senior Program Manager - Trustworthy Shopping Experience
  • Licenses & Certifications

    • PET

      Cambridge University Press
    • Business Process Improvement

      National Association of State Boards of Accountancy (NASBA)
      Nov 2020
    • DIGITAL MARKETING

      SDA Bocconi
      Sept 2021
      View certificate certificate
    • First level Professional Qualification as a Buyer, ADACI

      ADACI - Associazione Italiana di Acquisti e Supply Management
      May 2016
    • RPA awareness

      UiPath
      Jan 2019
    • Business Analyst Training

      UiPath
      Jan 2019
    • Business Process Improvement

      Project Management Institute
      Nov 2020
    • Implementation Methodology

      UiPath
      Jan 2019
    • Certificazione Base di Project Management

      Istituto Italiano di Project Management - ISIPM
      Sept 2015
    • ECDL

      Associazione Italiana per l'Informatica ed il Calcolo Automatico
      Jun 2011
    • ANALYTICS AVANZATO

      MIP Politecnico di Milano
      Sept 2021
      View certificate certificate
  • Honors & Awards

    • Awarded to Stella Tassone
      First place in the semi-final of the Italian Championship of Mathematical Games XVIII edition Category L1 PRISTEM-ELEUSI dell'Università Bocconi Mar 2011
    • Awarded to Stella Tassone
      First place in the semi-final of the Italian Championship of Mathematical Games XV edition Università Bocconi di Milano Mar 2008
    • Awarded to Stella Tassone
      Dual Degree Project - I have been one of the two students selected for participating to a dual degree project within the agreement between the University of Applied Sciences Upper Austria and the University of Calabria
  • Volunteer Experience

    • Intermediaria

      Issued by Fondazione Telethon
      Fondazione TelethonAssociated with Stella Tassone